Mountain Warehouse is a British outdoor retailer founded in 1997 by Mark Neale. The company offers a wide range of clothing, footwear, and equipment for activities such as hiking, camping, skiing, cycling, running, and fitness. Known for its own-brand products, Mountain Warehouse focuses on providing value for money to its customers. It has grown significantly to operate hundreds of stores across the UK, Europe, North America (USA & Canada), and New Zealand, alongside a strong e-commerce presence. The company designs and produces most of its products, enabling it to offer quality gear at competitive prices, catering to families, casual enthusiasts, and seasoned adventurers alike.
The London headquarters serves as the primary hub for strategic planning, product design and development, global sourcing, marketing, finance, human resources, and overall management of Mountain Warehouse's worldwide retail and e-commerce operations.
Situated in a well-connected commercial district of London, the headquarters comprises modern office facilities. Specific internal architectural highlights are not publicly detailed, but the space is designed to be a professional, collaborative, and functional environment supporting the company's dynamic business needs.
The HQ work culture is characterized as dynamic, fast-paced, and collaborative, reflecting the retail industry and the company's continuous growth. There's a likely emphasis on teamwork, innovation, a passion for the outdoors aligning with the brand's ethos, and a strong customer-first mindset. Employees are part of an international business, contributing to its global strategy and operations.
The London headquarters is crucial for orchestrating Mountain Warehouse's extensive network of over 350 stores internationally and its expanding online business. It's the nerve center for brand development, financial management, and strategic initiatives that drive the company's market presence and global expansion.
Mountain Warehouse operates a significant global retail and e-commerce network. Key functions supported globally include: widespread retail store operations in the UK, Ireland, Germany, Poland, Netherlands, Austria, USA, Canada, and New Zealand; robust e-commerce platforms tailored to these regions and shipping internationally; international product sourcing and supply chain management; global and regional marketing and brand management; multilingual customer service hubs; and centralized IT, finance, and human resources that underpin its worldwide activities.
5 Eccleston Street
London
England
United Kingdom
Address: Unit 1, 6060 Freemont Blvd, Mississauga, ON L5R 4J4, Canada
To efficiently manage the supply chain, inventory, and distribution of outdoor clothing and equipment to Canadian customers, ensuring timely product availability and supporting the company's growth strategy in North America.
Address: Al. Grunwaldzka 472 C, Olivia Business Centre, Gdańsk, Poland
To provide efficient and scalable customer support and operational services for Mountain Warehouse's European customers and business units, leveraging the skilled talent pool in Poland.
Address: Aspects House, Poyle Road, Poyle, Berkshire, SL3 0DL, UK
To manage the warehousing, processing, and dispatch of goods to Mountain Warehouse stores across the UK and to fulfill online orders for UK customers, ensuring operational efficiency.
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As of April 2025, Mountain Warehouse' leadership includes:
Mountain Warehouse has been backed by several prominent investors over the years, including:
As a privately held company, Mountain Warehouse does not frequently publicize executive team changes. No major, publicly announced executive hires or departures have been identified in the last 12 months (approximately mid-2023 to mid-2024). Leadership changes, if any, are typically managed internally.
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Mountain Warehouse likely uses a common corporate email format. Based on industry standards and patterns observed for similar companies, the most probable format is [firstname].[lastname]@[companydomain.com]. Other variations might exist but this is a widely adopted structure.
firstname.lastname@mountainwarehouse.com
Format
jane.doe@mountainwarehouse.com
Example
75%
Success rate
Retail Gazette • January 9, 2024
Mountain Warehouse reported record sales exceeding £100 million during the Christmas 2023 trading period. This success was attributed to strong demand for cold weather clothing and outerwear, underscoring the retailer's appeal to value-conscious consumers and its resilience in the market....more
Retail Gazette • October 4, 2023
Mountain Warehouse introduced 'Re-Aprile,' a new initiative in partnership with Reskinned, aiming to upcycle 200,000 garments annually. The scheme focuses on repairing and reselling items, or recycling them if beyond repair, to promote sustainability within the outdoor retail industry....more
Drapers • May 16, 2023
Mountain Warehouse announced plans to significantly expand its presence in North America by opening 50 new stores. This strategic move aims to capitalize on the growing demand for outdoor gear in the US and Canadian markets, building on its existing store footprint....more
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