Moogsoft is a pioneering company in the AIOps (Artificial Intelligence for IT Operations) and observability space. Founded in 2011, its platform leverages AI and machine learning to help enterprise IT teams and SREs detect and resolve IT incidents faster, reduce alert noise, and improve service availability. Moogsoft's solutions enable proactive incident detection, automated correlation of alerts, and streamlined collaboration for IT operations. In August 2023, Moogsoft was acquired by Dell Technologies and is being integrated into Dell's software and IT solutions portfolio, aiming to enhance Dell's capabilities in AIOps and multicloud management.
Served as the main center for executive leadership, product strategy, engineering, research and development, sales, marketing, and corporate operations for its AIOps platform.
Located in a modern office building within San Francisco's tech-centric SoMa district, the headquarters likely featured collaborative workspaces designed to foster innovation, typical of Bay Area technology firms.
Moogsoft was known for a dynamic, innovative, and fast-paced work culture, emphasizing creative problem-solving, engineering excellence, and customer-focused development in the AIOps domain.
The San Francisco headquarters was strategically important due to its proximity to a rich talent pool, venture capital, and a leading global technology ecosystem, crucial for a company focused on AI and enterprise software.
Prior to its acquisition, Moogsoft had a growing global presence with key operations in North America and EMEA, serving enterprise customers worldwide. Its AIOps platform was designed for global IT environments. As part of Dell Technologies, Moogsoft's capabilities and reach are now integrated within Dell's extensive global sales, support, and operational framework, significantly expanding its potential market and customer access.
201 Spear Street, Suite 1250
San Francisco
CA
USA
Address: Moor Place, 1 Fore St Ave, London EC2Y 9DT, United Kingdom (Representative EMEA Hub)
To support and expand Moogsoft's presence in the European market, providing localized services and engaging with enterprise customers across the EMEA region.
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As of April 2025, Moogsoft' leadership includes:
Moogsoft has been backed by several prominent investors over the years, including:
The most significant event impacting Moogsoft's executive structure in the last 12-18 months was its acquisition by Dell Technologies, finalized around August 2023. This led to the integration of Moogsoft's leadership and team into Dell. As such, executive changes are now managed within the Dell Technologies framework. Standalone Moogsoft executive hires or exits are not applicable post-acquisition.
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Prior to its acquisition by Dell, Moogsoft commonly used email formats typical for technology companies. The most likely formats included first initial followed by last name, or first name followed by a dot and then last name.
[first_initial][last]@moogsoft.com or [first].[last]@moogsoft.com
Format
jdoe@moogsoft.com or jane.doe@moogsoft.com
Example
70%
Success rate
Dell Technologies • August 1, 2023
Dell Technologies announced its acquisition of Moogsoft, a recognized leader in AI-powered IT operations (AIOps). The acquisition is intended to bolster Dell's software portfolio and accelerate the development of AIOps solutions for its customers....more
SiliconANGLE • June 20, 2023
Reports emerged that Dell Technologies was in advanced discussions to acquire Moogsoft. This move was seen as part of Dell's strategy to strengthen its AI and IT automation offerings....more
Moogsoft (via PR Newswire) • February 7, 2023
Moogsoft announced it was recognized as a Strong Performer in The Forrester Wave™: Artificial Intelligence for IT Operations (AIOps), Q1 2023 report. This highlighted Moogsoft's competitive position in the AIOps market prior to its acquisition....more
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