HQ Function

Serves as the central administrative and operational hub for Monterra Credit Union, overseeing strategic planning, member services support, IT infrastructure, financial management, human resources, marketing, and compliance for all branch operations.

Notable Features:

Modern office facility designed for operational efficiency and employee collaboration. While primarily an administrative center, it may incorporate advanced security features typical for financial institutions and sustainable design elements if recently built or renovated. This location may also house a full-service branch.

Work Culture:

A member-centric and collaborative work culture is fostered, emphasizing teamwork, integrity, community service, and professional development, aligning with the cooperative principles of credit unions.

HQ Significance:

Critical for the unified management and strategic direction of Monterra Credit Union, ensuring consistent service delivery, regulatory adherence, and long-term growth for the benefit of its members across San Mateo County.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect Monterra's core values such as financial responsibility, member focus, community commitment, innovation, and integrity.

Location:

Monterra Credit Union primarily serves members who live, work, worship, or attend school in San Mateo County, Palo Alto, and specific surrounding areas in California. While their physical branches are concentrated in this region, they offer robust online and mobile banking platforms that allow members to manage their accounts from anywhere in the world. Additionally, Monterra Credit Union participates in the CO-OP ATM and Shared Branch networks, providing members with surcharge-free ATM access and in-person services at thousands of locations nationwide.

Street Address:

350 Convention Way

City:

Redwood City

State/Province:

CA

Country:

USA