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Mondial Relay is a prominent player in the parcel delivery market, specializing in out-of-home delivery solutions for e-commerce and C2C shipments in France and several other European countries. With an extensive network of Pick-up Points® (Points Relais®) and Lockers, they offer convenient and affordable delivery options for consumers and businesses. Acquired by InPost S.A. in 2021, Mondial Relay continues to expand its services and innovate in the logistics sector, focusing on customer experience and sustainable practices.
Serves as the central hub for strategic planning, network management, technology development, financial operations, and administrative support for Mondial Relay's parcel delivery services across its European network.
A modern office complex designed for operational efficiency, likely incorporating advanced communication and IT infrastructure to manage a vast logistics network. Specific architectural details are not widely publicized, but functionality for a leading logistics provider is paramount.
A dynamic, customer-centric, and results-oriented work environment. The culture emphasizes innovation in logistics, collaborative teamwork, and efficiency, reflecting the fast-paced nature of the parcel delivery and e-commerce industries.
The Hem headquarters is pivotal for coordinating Mondial Relay's extensive network, including over 15,000 Pick-up Points and Lockers in France alone, and managing its services in Benelux, Spain, and Portugal. It is central to their e-commerce logistics solutions and their role within the InPost Group.
Mondial Relay primarily operates in France, Spain, Portugal, Belgium, the Netherlands, and Luxembourg. As part of InPost Group, it contributes to a wider European out-of-home delivery network. Key functions supported across its operational countries include domestic and cross-border parcel delivery, management and expansion of an extensive network of Pick-up Points® and Automated Parcel Machines (Lockers), development of logistics technology platforms for tracking and service management, and multilingual customer support services tailored to e-commerce clients and consumers.
1 Avenue de l'Europe
Hem
Hauts-de-France
France
Address: C/Casters, 13, Polígono Industrial Riu Clar, 43006 Tarragona, Spain
To oversee and expand Mondial Relay's delivery network and services throughout Spain and Portugal, tailoring offerings to local market preferences and strengthening its competitive position in Southern Europe's e-commerce logistics landscape.
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As of April 2025, Mondial Relay' leadership includes:
Mondial Relay has been backed by several prominent investors over the years, including:
No major C-level executive hires or exits specifically for Mondial Relay have been prominently publicly announced in the last 12 months (approx. May 2023 - May 2024). Significant leadership appointments, such as the current Managing Director for France, occurred prior to this period.
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Mondial Relay likely utilizes standard corporate email formats for its employees. Based on common patterns for French companies and similar organizations, the most probable email structure involves a combination of the employee's first and last name followed by the @mondialrelay.fr domain.
[firstname].[lastname]@mondialrelay.fr
Format
prenom.nom@mondialrelay.fr
Example
85%
Success rate
InPost S.A. Investor Relations • May 15, 2024
InPost Group's Q1 2024 financial results highlighted a strong performance from its French subsidiary, Mondial Relay, which achieved a 10.7% year-over-year revenue growth. This underscores Mondial Relay's crucial role in InPost's European expansion strategy and its continued success in the competitive French parcel delivery market....more
E-commerce Mag • April 2, 2024
Mondial Relay announced a significant expansion of its out-of-home delivery network, now comprising 15,000 Points Relais® (Pick-up Points) and Lockers across France. This milestone enhances convenience and accessibility for e-commerce consumers and C2C shippers, reinforcing Mondial Relay's commitment to providing flexible delivery solutions....more
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