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MobileHelp is a U.S.-based provider of mobile Personal Emergency Response Systems (mPERS) and telehealth solutions. Their services are designed for seniors, individuals with chronic health conditions, and anyone who may need emergency assistance at home or on the go. MobileHelp's offerings aim to provide users with independence, peace of mind for their loved ones, and rapid access to help in an emergency, typically through a wearable device and a 24/7 U.S.-based monitoring center.
Serves as the central hub for corporate management, strategic planning, product development, software engineering, marketing, sales, and administrative operations for MobileHelp's medical alert systems and telehealth services.
Situated in the Research Park at Florida Atlantic University, fostering an environment of innovation and technological advancement. The facility is a modern office space designed to support a dynamic and collaborative workforce.
The work culture at MobileHelp is typically described as customer-centric, mission-driven, and innovative. There's a strong emphasis on reliability and providing life-saving technology and services, fostering a sense of purpose among employees. Collaboration and technological expertise are highly valued.
The headquarters is central to MobileHelp's national operations, product innovation pipeline, and overall customer support strategy. Its location within a research park underscores the company's commitment to leveraging technology for healthcare solutions.
MobileHelp primarily focuses its operations and services within the United States. Their mPERS devices and telehealth solutions are marketed to U.S. customers, supported by U.S.-based sales, customer service, and emergency monitoring centers. While some components may be sourced internationally, their end-user service delivery is U.S.-centric.
3701 FAU Boulevard, Suite 300
Boca Raton
FL
USA
Address: 6300 Park of Commerce Blvd, Suite 100, Boca Raton, FL 33487
Supports the national distribution network, ensuring timely delivery of products and managing the supply chain for device components and finished goods.
Address: Specific addresses for emergency monitoring centers are generally not publicly disclosed for security reasons.
Provides critical, life-saving emergency response services to MobileHelp users nationwide, ensuring around-the-clock coverage and support.
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As of April 2025, MobileHelp' leadership includes:
MobileHelp has been backed by several prominent investors over the years, including:
Specific public announcements regarding executive new hires or exits directly within the MobileHelp leadership team in the last 12 months are limited. Leadership structures are generally stable following the acquisition by Advocate Health, with key executives continuing in their roles. Major changes would typically be announced by Advocate Health if impacting the broader segment.
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Common email formats for MobileHelp employees likely follow standard corporate patterns, often combining the first name, last name, or initials with the company domain.
[first].[last]@mobilehelp.com or [first_initial][last]@mobilehelp.com
Format
jane.doe@mobilehelp.com
Example
85%
Success rate
MobileHelp Blog / Press Release • February 27, 2024
MobileHelp announced it has once again received the TMA (The Monitoring Association) Five Diamond Monitoring Center designation, highlighting its commitment to the highest standards of alarm monitoring services....more
Business Wire • May 9, 2023
MobileHelp announced a new partnership with The Perfect Companion, a provider of non-medical in-home care services, to offer MobileHelp's medical alert systems to a broader range of seniors....more
PR Newswire • December 1, 2021
Advocate Aurora Health announced its acquisition of MobileHelp, aiming to extend its virtual health capabilities and provide more comprehensive care for patients at home....more
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