Mitel is a global market leader in business communications, powering more than two billion business connections daily. The company helps businesses and service providers connect, collaborate, and provide innovative services to their customers. Mitel's portfolio of solutions includes cloud communications, unified communications and collaboration (UCC), contact center solutions, and business phones. They focus on enabling seamless communication and collaboration for organizations of all sizes, from small businesses to large enterprises, across various industries, helping them to improve productivity, customer experience, and operational efficiency, especially after its strategic acquisition of Unify.
Serves as the central hub for Mitel's global strategy, executive leadership, corporate functions, and key decision-making processes for its worldwide operations.
Located in a modern office building within a well-established business park, offering contemporary amenities and a professional environment conducive to innovation and collaboration.
The Irvine HQ fosters a dynamic and collaborative work environment, emphasizing innovation, customer focus, and teamwork, reflective of a leading technology company operating on a global scale.
The Irvine headquarters underscores Mitel's strong presence in the U.S. market and its commitment to leading the evolution of business communications globally from a key North American tech center.
Mitel supports customers in over 100 countries worldwide through an extensive network of regional offices, more than 4,000 channel partners, and technology alliances. Key functions supported globally include sales and marketing, customer service and technical support, research and development, and professional services. Following its acquisition of Unify, Mitel has significantly expanded its global footprint, particularly in Europe, enhancing its ability to deliver localized solutions and support to a diverse range of businesses and ensuring seamless communication experiences across different geographies and markets.
18301 Von Karman Ave, Suite 500
Irvine
CA
USA
Address: 350 Legget Drive, Ottawa, ON K2K 2W7, Canada
Manages Canadian market operations, supports a large employee base in R&D and other key functions, and maintains Mitel's strong Canadian heritage.
Address: 100 Longwater Avenue, Green Park, Reading, RG2 6GP, United Kingdom
Drives Mitel's market presence in the UKI, providing localized support and solutions to a significant customer base and channel partners in one of Europe's largest economies.
Address: 600 Independence Pkwy, Plano, TX 75075, USA
Supports Mitel's growth in the U.S. market, particularly in the southern and central regions, and benefits from Plano's status as a technology and business corridor.
Address: Mies-van-der-Rohe-Straße 6, 80807 München, Germany (Note: This is Unify's former HQ, now a key Mitel location after acquisition. There are other German offices too, Berlin is also significant for Mitel/Unify). Let's use a key Mitel Germany address if available. Mitel Deutschland GmbH, Zeughofstraße 1, 10997 Berlin, Germany.
Serves as a central point for Mitel's expanded operations in Germany and Central Europe, leveraging local talent and market expertise to deliver communication solutions.
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As of April 2025, Mitel' leadership includes:
Mitel has been backed by several prominent investors over the years, including:
Mitel has actively strengthened its executive team over the past year with key appointments in sales, finance, customer operations, and regional leadership, reflecting its strategic focus on growth, market expansion, and customer success following the Unify acquisition. No major executive departures were publicly announced during this period.
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Mitel primarily uses the email format 'first.last@mitel.com' for its employees. Another common format observed is 'first_initialLastname@mitel.com'. While variations might exist for specific individuals or departments, these are the most prevalent patterns.
first.last@mitel.com or flast@mitel.com
Format
jane.doe@mitel.com or jdoe@mitel.com
Example
90%
Success rate
Mitel Newsroom • October 2, 2023
Mitel announced the successful completion of its acquisition of Unify, the Unified Communications and Collaboration (UCC) and Communication and Collaboration Services (CCS) businesses of the Atos group. This strategic move significantly expands Mitel's scale, geographic reach, and product portfolio, reinforcing its leadership in the global UC market....more
Mitel Newsroom • March 19, 2024
Mitel and RingCentral, Inc. announced an expansion of their strategic partnership, introducing new integrations and capabilities to help Mitel's customers migrate to RingCentral's Message Video Phone (MVP) cloud communications platform more easily. This aims to provide a smoother journey to cloud communications for Mitel's extensive customer base....more
Mitel Newsroom • December 7, 2023
Mitel has been recognized as a Leader in the 2023 Aragon Research Globe™ for Intelligent Contact Center (ICC) for the third consecutive year. This acknowledgment highlights Mitel's strengths in providing comprehensive and innovative contact center solutions....more
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