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Milestone Systems is a world-leading provider of open platform IP video management software (VMS), founded in 1998 and headquartered in Denmark. Their flagship product, XProtect®, is used globally by diverse organizations to enhance security, protect assets, and optimize business operations. Milestone Systems champions an open platform community, fostering collaboration and innovation in network video technology. Their solutions are distributed through a vast network of authorized partners, serving industries such as retail, transportation, smart cities, education, and healthcare. Since 2014, Milestone Systems has been a standalone company within the Canon Group.
Global headquarters housing corporate leadership, research and development (R&D), global marketing, sales operations, finance, and primary support functions. It serves as the central hub for strategic decision-making, product innovation, and global operational coordination.
Modern, purpose-built office facilities designed to foster collaboration and innovation, likely equipped with advanced technology labs for VMS development, testing, and showcasing solutions. Emphasis on open-plan workspaces and sustainable design elements.
Characterized by an open, collaborative, and innovative environment, reflecting its 'Open Platform' philosophy. Values include reliability, responsibility, and openness. A strong emphasis on employee well-being, continuous learning, and a diverse, international workforce.
The Danish HQ is pivotal as the birthplace of Milestone Systems and remains the core for its global strategy, technological innovation in VMS, and leadership in the video technology community. It symbolizes the company's Danish roots and commitment to high-quality software development.
Milestone Systems maintains a robust global presence with regional headquarters in the Americas (Lake Oswego, USA), EMEA (Brøndby, Denmark - also global HQ), and APAC (Singapore), complemented by numerous country-specific offices and remote teams worldwide. This extensive network supports sales, marketing, technical assistance, training, and partner management in over 150 countries. Key functions supported globally include centralized R&D (primarily in Denmark, with potential contributions from other tech hubs), global product management, and the cultivation of a worldwide open platform community of technology partners, distributors, resellers, and system integrators, ensuring localized service and global innovation.
Banemarksvej 50 C
Brøndby
Hovedstaden
Denmark
Address: 5300 Meadows Road, Suite 400, Lake Oswego, OR 97035, USA
To drive Milestone Systems' growth in the Americas, provide localized expertise and support to a large partner network and customer base, and adapt global strategies to regional market demands.
Address: 152 Beach Road, #19-05/08 Gateway East, Singapore 189721
To spearhead Milestone Systems' expansion in the rapidly growing APAC region, foster strong local partnerships, and deliver VMS solutions tailored to the unique requirements of various Asian and Oceanian countries.
Address: Office 2004, Shatha Tower, Dubai Media City, P.O. Box 500165, Dubai, UAE
To strengthen Milestone's presence in the MEA market, cater to the region's specific security demands, and support local partners in delivering advanced video technology solutions.
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As of April 2025, Milestone' leadership includes:
Milestone has been backed by several prominent investors over the years, including:
Over the past 12-18 months, Milestone Systems has focused on strengthening its leadership team with key appointments to drive innovation and global growth. Notable changes include appointments in revenue leadership and research.
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Milestone Systems commonly uses email formats based on employee names, primarily utilizing the [first initial][last name]@milestonesys.com (e.g., jdoe@milestonesys.com) structure. Another possible format includes [first name].[last name]@milestonesys.com. For general inquiries, role-based email addresses like info@milestonesys.com or regional sales/support addresses are also used.
[first_initial][last]@milestonesys.com
Format
tjensen@milestonesys.com (illustrative example for Thomas Jensen)
Example
88%
Success rate
Milestone Systems Press Release • May 9, 2023
Milestone Systems announced the appointment of Dr. Barry Norton as its new Vice President of Research. Dr. Norton will lead the company's research initiatives, focusing on advancing video technology, AI, and cloud solutions to shape the future of the VMS industry....more
Milestone Systems News / SecurityInformed.com • January 16, 2024
At Intersec Dubai 2024, Milestone Systems highlighted its latest VMS developments, including the XProtect 2024 R1 software release. The company emphasized its advancements in cloud-based video solutions and AI-driven analytics, reinforcing its commitment to an open platform approach and industry collaboration....more
Milestone Systems Press Release • February 27, 2024
Milestone Systems announced record-breaking financial results for 2023, with significant growth in net revenue and operating profit. The company attributed its success to strong demand for its VMS solutions, expansion in key markets, and continued innovation in video technology....more
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