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Midland Heart
What Does Midland Heart Do?
Midland Heart is one of the leading housing organisations in the United Kingdom, owning and managing over 34,000 homes for more than 70,000 customers across the Midlands. They provide a diverse range of housing options, including homes for affordable rent, shared ownership, retirement living, and supported housing. Midland Heart's core mission is to help people live independently, to sustain tenancies, and to contribute to building thriving communities. They focus on providing quality, affordable homes and investing in services that make a real difference to their customers' lives.
Where Is Midland Heart's Headquarters?
HQ Function
The headquarters serves as the central hub for strategic planning, corporate services (including finance, HR, IT, and governance), customer service leadership, development program management, and operational oversight for Midland Heart's extensive housing portfolio and services.
Notable Features:
A modern office building situated in a redeveloped area of central Birmingham, designed to support collaborative work and provide a professional environment. It likely features open-plan workspaces, meeting facilities, and technology to enable efficient operations and hybrid working. Its location offers good transport connectivity.
Work Culture:
Midland Heart's work culture is driven by its social purpose and values: People-Focused, Innovative, Responsible, and Trustworthy. The environment at HQ likely promotes collaboration, customer-centricity, and a commitment to community well-being. There's an emphasis on employee development, diversity, and inclusion.
HQ Significance:
The Birmingham headquarters is crucial as it centralises Midland Heart's leadership and core administrative functions, enabling effective management and delivery of housing solutions and support services to tens of thousands of people throughout the Midlands. It acts as the nerve centre for their regional operations.
Values Reflected in HQ: The headquarters aims to reflect Midland Heart's core values: being people-focused (an accessible and supportive environment for staff and visitors), innovative (modern facilities enabling efficient work practices), responsible (a central hub for robust governance and strategic oversight), and trustworthy (a stable, professional base for its operations and stakeholder engagement).
Location:
Midland Heart's operations are exclusively focused within the United Kingdom, with a strong concentration in the Midlands region. As a UK-based housing association, its mission is to provide affordable housing and support services to local communities within this specific geographical area. It does not have an international operational presence.
Street Address:
20 Bath Row
City:
Birmingham
State/Province:
West Midlands
Country:
United Kingdom
Where Else Does Midland Heart Operate Around the World?
Dudley, West Midlands/United Kingdom
Address: Units 19-20, St John’s Business Park, St John’s Road, Kates Hill, Dudley, DY2 7JT
Strategically located to support the maintenance and upkeep of Midland Heart's housing stock in the Black Country and surrounding areas, enabling efficient deployment of skilled tradespeople and resources to ensure properties are well-maintained for tenants.
Buying Intent Signals for Midland Heart
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Midland Heart? Meet the Executive Team
As of April 2025, Midland Heart' leadership includes:
Who's Investing in Midland Heart?
Midland Heart has been backed by several prominent investors over the years, including:
What Leadership Changes Has Midland Heart Seen Recently?
Over the past 12 months, Midland Heart has strengthened its executive team with key appointments in assets and delivery, finance, and people functions, alongside a significant departure, reflecting ongoing strategic adjustments.
Departures
New Appointments:
What Technology (Tech Stack) Is Used byMidland Heart?
Discover the tools Midland Heart uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Midland Heart Email Formats and Examples
Midland Heart commonly uses the 'firstname.lastname@midlandheart.org.uk' email format for its employees. While this is the most prevalent, other formats might exist in smaller numbers for specific roles or legacy reasons.
firstname.lastname@midlandheart.org.uk
Format
jane.doe@midlandheart.org.uk
Example
85%
Success rate
What's the Latest News About Midland Heart?
Housing Digital • May 7, 2024
Midland Heart starts work on 68 new affordable homes in Hereford
Midland Heart has commenced construction on a new £15m development in Lower Bullingham, Hereford, which will provide 68 much-needed affordable homes. The development will feature a mix of properties for social rent and shared ownership....more
Inside Housing • April 25, 2024
Midland Heart retains G1/V1 rating following in-depth assessment
Midland Heart has successfully maintained its G1 rating for governance and V1 rating for financial viability from the Regulator of Social Housing. This outcome followed an In-Depth Assessment (IDA) by the regulator, reaffirming the housing association's strong operational and financial standing....more
Business Live • February 20, 2024
Midland Heart secures major funding package for new homes
Housing association Midland Heart has secured a new £100 million funding package. This financial boost is set to support its ambitious plans to build 320 new houses across the West Midlands, addressing the ongoing need for affordable housing in the region....more
Midland Heart News • November 21, 2023
Midland Heart invests £15m to improve fire safety in customers’ homes
Midland Heart announced a £15 million investment programme over three years to further enhance fire safety measures in its customers' homes, demonstrating its commitment to resident safety and property standards....more
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