What Does Michaels Stores Do?

Total employees16880
HeadquartersIrving
Founded1973

Michaels Stores, Inc. stands as the premier specialty provider of arts, crafts, framing, floral, wall décor, and seasonal merchandise for hobbyists and do-it-yourself home decorators in North America. With a vast network of retail stores across the United States and Canada, alongside a growing e-commerce platform, Michaels aims to inspire and enable creativity in everyone. They offer a wide assortment of products, classes, and services, catering to a diverse community of 'Makers'.

Where Is Michaels Stores's Headquarters?

HQ Function

The headquarters serves as the central command for all corporate functions, including executive leadership, strategic planning, merchandising, marketing, supply chain management, finance, human resources, and technology.

Notable Features:

A modern corporate campus designed to foster collaboration and reflect the company's creative spirit. It likely includes open office spaces, product showrooms, and advanced technology infrastructure to support its North American operations.

Work Culture:

The work culture at Michaels' headquarters is focused on innovation, customer centricity, and teamwork. It encourages creativity and a passion for the arts and crafts industry, aiming to empower employees to contribute to the company's success.

HQ Significance:

The Irving headquarters is pivotal for orchestrating Michaels' extensive retail and e-commerce operations, driving product innovation, and shaping the company's strategic direction in the competitive retail landscape.

Values Reflected in HQ: The headquarters' design and operations likely reflect Michaels' core values such as creativity (inspiring workspaces), customer focus (through market-driven strategies developed there), and community (fostering a collaborative internal environment).

Location:

Michaels Stores, Inc. primarily operates its retail and e-commerce business in the United States and Canada. Beyond its North American store footprint, its global presence involves extensive international sourcing and supply chain operations, particularly in Asia, to procure a diverse range of arts, crafts, and home décor products. Teams manage vendor relationships, quality control, and logistics to support its product assortment.

Street Address:

8000 Bent Branch Drive

City:

Irving

State/Province:

Texas

Country:

USA

Where Else Does Michaels Stores Operate Around the World?

Toronto, Ontario, Canada

Address: 500 Rexdale Blvd, Etobicoke, ON M9W 6K5, Canada

To manage and support Michaels' retail operations across Canada, ensuring alignment with local market demands, consumer preferences, and regulatory requirements.

Various Locations, USA & Canada

Address: Multiple addresses

These facilities are crucial for inventory management, logistics, and timely delivery of products, supporting the backbone of Michaels' retail operations across North America.

Buying Intent Signals for Michaels Stores

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Michaels Stores? Meet the Executive Team

As of April 2025, Michaels Stores' leadership includes:

Ashley Buchanan - Chief Executive Officer
Tim Cheatham - Executive Vice President, Chief Financial Officer
Joe Venezia - Executive Vice President, Chief Operating Officer
Mandy Rassi - Executive Vice President, Chief Marketing Officer
Heather Bennett - Executive Vice President, Chief People Officer
Richard Armour - Executive Vice President, Chief Information Officer
Michael Diamond - Executive Vice President, General Counsel and Corporate Secretary

Who's Investing in Michaels Stores?

Michaels Stores has been backed by several prominent investors over the years, including:

Apollo Global Management

What Leadership Changes Has Michaels Stores Seen Recently?

Hire3
Exits1

Over the past 12 months, Michaels Stores, Inc. has made key additions to its executive leadership team, including a new Chief Financial Officer in early 2024, and new leaders for its People and Legal departments in late 2023, bolstering its strategic capabilities.

Departures

Ann Joyce, Ann Joyce departed her role as EVP, Chief Financial Officer, succeeded by Tim Cheatham.

New Appointments:

Tim Cheatham, Tim Cheatham was appointed as the new EVP and Chief Financial Officer.
Heather Bennett, Heather Bennett was appointed as the new EVP, Chief People Officer.
Michael Diamond, Michael Diamond was appointed as the new EVP, General Counsel and Corporate Secretary.

What Technology (Tech Stack) Is Used byMichaels Stores?

Discover the tools Michaels Stores uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Michaels Stores Email Formats and Examples

Michaels Stores, Inc. typically utilizes common corporate email patterns. The most frequently observed formats for employee email addresses combine parts of the employee's name with the company domain '@michaels.com'.

[first_initial][last]@michaels.com

Format

jdoe@michaels.com

Example

80%

Success rate

What's the Latest News About Michaels Stores?

PR NewswireMarch 4, 2024

Michaels Stores, Inc. Appoints Tim Cheatham as Chief Financial Officer

Michaels announced the appointment of Tim Cheatham as Executive Vice President – Chief Financial Officer (CFO), effective March 4, 2024. He succeeds Ann Joyce, who stepped down from the role....more

PR NewswireOctober 2, 2023

Michaels Stores, Inc. Appoints Heather Bennett as Chief People Officer

Michaels announced the appointment of Heather Bennett as Executive Vice President – Chief People Officer (CPO), effective October 2, 2023. Bennett will lead all aspects of human resources for the company....more

PR NewswireJuly 10, 2023

Michaels Stores, Inc. Appoints Michael Diamond as General Counsel

Michaels announced the appointment of Michael Diamond as Executive Vice President, General Counsel and Corporate Secretary, effective July 10, 2023. Diamond will oversee the company's legal affairs....more

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