What Does Michael Hill Do?

Total employees1566
HeadquartersMurarrie
Founded1979

Michael Hill International Limited is a prominent specialty retailer of jewellery in Australia, New Zealand, and Canada. Founded by Sir Michael Hill and his wife Christine Hill in 1979 in Whangārei, New Zealand, the company has grown to operate a significant network of retail stores and a strong online presence. Michael Hill offers a diverse range of fine jewellery, including diamonds, gold, silver, gemstones, engagement rings, watches, and fashion pieces. The company is known for its quality craftsmanship, unique designs, and customer-focused service. Michael Hill International is publicly listed on the Australian Securities Exchange (ASX: MHJ) and the New Zealand Stock Exchange (NZX: MHJ).

Where Is Michael Hill's Headquarters?

HQ Function

The Brisbane headquarters serves as the central operational hub, overseeing strategic planning, product design and sourcing, marketing, finance, IT, human resources, and corporate governance for its international retail operations.

Notable Features:

The facility is a modern corporate office designed to support a collaborative and efficient work environment. It likely includes secure areas for product design, quality control, and inventory management, reflecting the nature of the jewellery business.

Work Culture:

The work culture at Michael Hill's headquarters is likely dynamic and results-oriented, with a strong emphasis on retail excellence, brand development, and customer satisfaction. It would foster innovation in jewellery design and marketing strategies.

HQ Significance:

Relocating the headquarters to Brisbane from New Zealand allowed Michael Hill to better manage its expanding Australian operations, which represent its largest market, and to strategically position itself for broader international growth.

Values Reflected in HQ: The headquarters likely reflects the company's core values such as passion for jewellery, commitment to quality, customer focus, and a drive for continuous improvement and growth in a competitive retail landscape.

Location:

Michael Hill International has a significant retail presence across three main countries: Australia, New Zealand, and Canada. Their global functions, primarily managed from their Brisbane headquarters and supported by regional offices, include jewellery design and innovation, global sourcing and supply chain management, international marketing and brand strategy, retail operations standards, e-commerce platform management, and financial control across all operating markets.

Street Address:

7 Smallwood Place

City:

Murarrie

State/Province:

Queensland

Country:

Australia

Where Else Does Michael Hill Operate Around the World?

Auckland, New Zealand

Address: [Specific address for NZ support office not publicly detailed, operations are managed regionally]

To oversee and support the network of Michael Hill retail stores across New Zealand, ensuring brand consistency and adapting strategies to local consumer preferences.

Toronto, Ontario, Canada

Address: [Specific address for Canadian support office not publicly detailed, operations are managed regionally]

To drive growth and manage the Michael Hill brand and store network within the Canadian market, tailoring global initiatives to North American retail dynamics.

Buying Intent Signals for Michael Hill

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Michael Hill? Meet the Executive Team

As of April 2025, Michael Hill' leadership includes:

Daniel Bracken - Managing Director & Chief Executive Officer
Andrew Lowe - Chief Financial Officer
Amy Sznicer - Chief Retail Officer
Vanessa Brennan - Chief Brand & Customer Officer
Sian Slade - Chief People Officer
Matt Keays - Chief Information Officer

Who's Investing in Michael Hill?

Michael Hill has been backed by several prominent investors over the years, including:

Various Institutional Investors (e.g., Pie Funds Management, Perpetual Limited)
Retail Shareholders (via ASX and NZX)
Founder-related entities (historically the Hill family)

What Leadership Changes Has Michael Hill Seen Recently?

Hire2
Exits1

Michael Hill International has experienced several key executive changes over the past year, including strategic appointments to bolster its leadership in brand, customer experience, and people operations, alongside some departures as the company refines its structure.

Departures

Joanne Matthews, Joanne Matthews departed from her role as Chief Operating Officer as part of a leadership restructure.

New Appointments:

Vanessa Brennan, Vanessa Brennan was appointed to the key role of Chief Brand & Customer Officer.
Sian Slade, Sian Slade was appointed as the new Chief People Officer.
Amy Sznicer, Amy Sznicer was promoted to Chief Retail Officer, having previously served as Chief Brand & Customer Officer.

What Technology (Tech Stack) Is Used byMichael Hill?

Discover the tools Michael Hill uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Michael Hill Email Formats and Examples

Michael Hill International commonly uses the email format [first].[last]@michaelhill.com.au for its corporate employees based in Australia. Variations might exist for international offices or different departments.

[first].[last]@michaelhill.com.au

Format

daniel.bracken@michaelhill.com.au

Example

80%

Success rate

What's the Latest News About Michael Hill?

RagtraderMay 6, 2024

Michael Hill appoints new chief brand and customer officer

Michael Hill International has appointed Vanessa Brennan to the role of chief brand and customer officer, effective May 6. Brennan brings over 20 years of experience in retail and consumer brands....more

Michael Hill Investor CentreFebruary 21, 2024

Michael Hill Delivers Strong Sales and Earnings Growth for H1 FY24

Michael Hill International announced its half-year results for FY24, reporting strong sales performance and earnings growth. The company highlighted successful Christmas trading and continued progress on its strategic initiatives....more

Jeweller MagazineFebruary 1, 2024

Michael Hill reshuffles executive team; COO departs

Michael Hill International announced a restructure of its leadership team, resulting in the departure of Chief Operating Officer Joanne Matthews. Amy Sznicer was promoted to Chief Retail Officer in the reshuffle....more

Michael Hill Investor Centre / Media ReleaseNovember 13, 2023

Michael Hill Appoints Sian Slade as Chief People Officer

Michael Hill International announced the appointment of Sian Slade to the role of Chief People Officer, joining the executive leadership team to drive people and culture strategies....more

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