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Michael Hill International Limited is a prominent specialty retailer of jewellery in Australia, New Zealand, and Canada. Founded by Sir Michael Hill and his wife Christine Hill in 1979 in Whangārei, New Zealand, the company has grown to operate a significant network of retail stores and a strong online presence. Michael Hill offers a diverse range of fine jewellery, including diamonds, gold, silver, gemstones, engagement rings, watches, and fashion pieces. The company is known for its quality craftsmanship, unique designs, and customer-focused service. Michael Hill International is publicly listed on the Australian Securities Exchange (ASX: MHJ) and the New Zealand Stock Exchange (NZX: MHJ).
The Brisbane headquarters serves as the central operational hub, overseeing strategic planning, product design and sourcing, marketing, finance, IT, human resources, and corporate governance for its international retail operations.
The facility is a modern corporate office designed to support a collaborative and efficient work environment. It likely includes secure areas for product design, quality control, and inventory management, reflecting the nature of the jewellery business.
The work culture at Michael Hill's headquarters is likely dynamic and results-oriented, with a strong emphasis on retail excellence, brand development, and customer satisfaction. It would foster innovation in jewellery design and marketing strategies.
Relocating the headquarters to Brisbane from New Zealand allowed Michael Hill to better manage its expanding Australian operations, which represent its largest market, and to strategically position itself for broader international growth.
Michael Hill International has a significant retail presence across three main countries: Australia, New Zealand, and Canada. Their global functions, primarily managed from their Brisbane headquarters and supported by regional offices, include jewellery design and innovation, global sourcing and supply chain management, international marketing and brand strategy, retail operations standards, e-commerce platform management, and financial control across all operating markets.
7 Smallwood Place
Murarrie
Queensland
Australia
Address: [Specific address for NZ support office not publicly detailed, operations are managed regionally]
To oversee and support the network of Michael Hill retail stores across New Zealand, ensuring brand consistency and adapting strategies to local consumer preferences.
Address: [Specific address for Canadian support office not publicly detailed, operations are managed regionally]
To drive growth and manage the Michael Hill brand and store network within the Canadian market, tailoring global initiatives to North American retail dynamics.
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As of April 2025, Michael Hill' leadership includes:
Michael Hill has been backed by several prominent investors over the years, including:
Michael Hill International has experienced several key executive changes over the past year, including strategic appointments to bolster its leadership in brand, customer experience, and people operations, alongside some departures as the company refines its structure.
Discover the tools Michael Hill uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Michael Hill International commonly uses the email format [first].[last]@michaelhill.com.au for its corporate employees based in Australia. Variations might exist for international offices or different departments.
[first].[last]@michaelhill.com.au
Format
daniel.bracken@michaelhill.com.au
Example
80%
Success rate
Ragtrader • May 6, 2024
Michael Hill International has appointed Vanessa Brennan to the role of chief brand and customer officer, effective May 6. Brennan brings over 20 years of experience in retail and consumer brands....more
Michael Hill Investor Centre • February 21, 2024
Michael Hill International announced its half-year results for FY24, reporting strong sales performance and earnings growth. The company highlighted successful Christmas trading and continued progress on its strategic initiatives....more
Jeweller Magazine • February 1, 2024
Michael Hill International announced a restructure of its leadership team, resulting in the departure of Chief Operating Officer Joanne Matthews. Amy Sznicer was promoted to Chief Retail Officer in the reshuffle....more
Michael Hill Investor Centre / Media Release • November 13, 2023
Michael Hill International announced the appointment of Sian Slade to the role of Chief People Officer, joining the executive leadership team to drive people and culture strategies....more
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