What Does Metropolitan Do?

Total employees6102
HeadquartersNew York
Founded1868

MetLife, Inc. is one of the world's leading financial services companies, providing insurance, annuities, employee benefits, and asset management. Through its subsidiaries and affiliates, MetLife holds leading market positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. Founded in 1868, MetLife serves approximately 100 million customers and has operations in nearly 50 countries, dedicated to helping individuals and institutions build a more confident future.

Where Is Metropolitan's Headquarters?

HQ Function

The headquarters serves as the central hub for global strategy, corporate governance, executive leadership, and oversight of MetLife's worldwide operations and business segments.

Notable Features:

The MetLife Building (formerly the Pan Am Building) is a 59-story skyscraper renowned for its distinctive architecture and direct access to Grand Central Terminal. It's a prominent fixture in the Manhattan skyline.

Work Culture:

The HQ cultivates a professional, dynamic, and collaborative work environment, emphasizing innovation, integrity, and a customer-first approach, reflecting its stature as a global financial services leader.

HQ Significance:

Its prime location in a major global financial hub and its historical significance symbolize MetLife's enduring presence, stability, and leadership in the financial services industry.

Values Reflected in HQ: The headquarters' prominence, accessibility, and strategic location reflect MetLife's values of leadership, global reach, customer focus, and building a confident future.

Location:

MetLife operates in nearly 50 countries across the Americas, Asia, Europe, and the Middle East (EMEA). Globally, the company provides life insurance, accident & health insurance, retirement and savings products, employee benefits solutions, and asset management services. Key international regions include Japan, Latin America (notably Mexico and Chile), various Asian markets (like Korea and Australia), and select countries in Europe and EMEA, tailoring its offerings to local market needs and regulations.

Street Address:

200 Park Avenue

City:

New York

State/Province:

NY

Country:

USA

Where Else Does Metropolitan Operate Around the World?

Cary, North Carolina, USA

Address: 101 MetLife Way, Cary, NC 27513, USA

Supports North American business operations and global technology initiatives, leveraging the talent and resources of the Research Triangle Park area.

Tampa, Florida, USA

Address: 3414 S. Falkenburg Road, Riverview, FL 33578, USA

Enhances customer support capabilities and operational efficiency for the U.S. market, particularly for group benefits and life insurance products.

Tokyo, Japan

Address: Garden Tower, 1-3 Kioi-cho, Chiyoda-ku, Tokyo 102-8525, Japan

Drives MetLife's business strategy, product development, sales, and customer service for the Japanese market, catering to local needs and regulatory environments.

Mexico City, Mexico

Address: Blvd. Manuel Ávila Camacho 32, Lomas de Chapultepec, Miguel Hidalgo, 11000 Ciudad de México, CDMX, Mexico

Manages and expands MetLife's presence in Mexico, adapting global products and services to meet the specific needs of Mexican individuals and businesses.

Buying Intent Signals for Metropolitan

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Metropolitan? Meet the Executive Team

As of April 2025, Metropolitan' leadership includes:

Michel A. Khalaf - President and Chief Executive Officer
John D. McCallion - Executive Vice President and Chief Financial Officer
Marlene Debel - Executive Vice President and Chief Risk Officer
Steven J. Goulart - Executive Vice President and Chief Investment Officer, MetLife, Inc., and President, MetLife Investment Management
Susan Podlogar - Executive Vice President and Chief Human Resources Officer
Tamara L. Schock - Executive Vice President and Head of the U.S. Business

Who's Investing in Metropolitan?

Metropolitan has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
State Street Corporation
Dodge & Cox Inc.
Capital World Investors

What Leadership Changes Has Metropolitan Seen Recently?

Hire2
Exits0

Over the past 12 months, MetLife has made key appointments and seen leadership transitions aimed at strengthening its global operations, U.S. business, and strategic functions. These changes include internal promotions to executive roles and new hires bringing external expertise.

New Appointments:

Merrilee Matchett, Merrilee Matchett was promoted to EVP and Head of Global Customer Service & Operations, transitioning from her prior role as Head of Asia.
Adora Whitaker, Adora Whitaker joined MetLife as Head of U.S. Group Marketing, bringing extensive experience in brand strategy and marketing.
Tamara L. Schock, Tamara L. Schock was appointed Head of the U.S. Business. Previously she was CFO for the U.S. Business.

What Technology (Tech Stack) Is Used byMetropolitan?

Discover the tools Metropolitan uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Metropolitan Email Formats and Examples

MetLife primarily utilizes a few standard email address formats for its employees globally. The most common format is [first_initial][last]@metlife.com (e.g., jdoe@metlife.com). Another frequently observed pattern is [first].[last]@metlife.com (e.g., jane.doe@metlife.com). Variations may exist based on legacy systems, country, or specific business units.

[first_initial][last]@metlife.com, [first].[last]@metlife.com

Format

jdoe@metlife.com

Example

90%

Success rate

What's the Latest News About Metropolitan?

businesswire.comMay 1, 2024

MetLife Reports First Quarter 2024 Results

MetLife announced its Q1 2024 financial results, reporting net income of $800 million, or $0.96 per share, and adjusted earnings of $1.5 billion, or $1.83 per share. The company highlighted strong sales growth in key markets and solid investment performance....more

businesswire.comApril 23, 2024

MetLife Named One of America’s Most Trustworthy Companies by Newsweek for Third Consecutive Year

MetLife was recognized by Newsweek as one of America's Most Trustworthy Companies for 2024, achieving this distinction for the third year running. The ranking is based on surveys of customers, employees, and investors....more

metlife.comMarch 7, 2024

MetLife Foundation Commits $10 Million to Promote Diverse STEM Talent Pipeline

MetLife Foundation announced a $10 million, three-year commitment to support initiatives aimed at advancing diverse talent in Science, Technology, Engineering, and Mathematics (STEM) fields, with a focus on women and underserved communities....more

businesswire.comFebruary 29, 2024

MetLife Investment Management Originates $15.8 Billion in Private Placement Debt in 2023

MetLife Investment Management (MIM), MetLife’s institutional asset management business, announced it originated $15.8 billion in private placement debt in 2023 across various sectors, including corporate, infrastructure, and structured credit....more

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