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Metro by T-Mobile, formerly known as MetroPCS, is an American prepaid wireless service provider and a brand owned by T-Mobile US. It offers nationwide voice, text, and data services using T-Mobile's extensive network, including 5G access. Originally founded as General Wireless, Inc. in 1994, and later operating as MetroPCS, the company focused on providing affordable, no-contract wireless options. MetroPCS was acquired by T-Mobile US in 2013 and subsequently rebranded to Metro by T-Mobile in 2018 to align more closely with its parent company and emphasize its access to T-Mobile's network capabilities. The brand continues to target budget-conscious consumers with a variety of plans and phone options, often including perks like Amazon Prime and Google One on select plans.
Serves as the central hub for T-Mobile US operations, encompassing strategy, product development, marketing, network operations, and corporate functions that support all its brands, including Metro by T-Mobile.
T-Mobile's Bellevue headquarters is a sprawling campus known for its modern design, employee amenities, and vibrant magenta branding. It includes innovation labs and collaborative workspaces.
T-Mobile fosters an 'Un-carrier' culture focused on disruption, customer obsession, innovation, and diversity. This dynamic and often fast-paced environment extends to teams supporting the Metro by T-Mobile brand.
The Bellevue HQ is critical for T-Mobile's strategic direction and operational execution across the United States, directly impacting the services and offerings of Metro by T-Mobile.
Metro by T-Mobile primarily operates within the United States, offering services across all 50 states, Puerto Rico, and the U.S. Virgin Islands, leveraging T-Mobile's nationwide network. While its parent company, T-Mobile US, is itself primarily focused on the US market, it is a subsidiary of Deutsche Telekom, a major global telecommunications company headquartered in Germany. However, the Metro by T-Mobile brand and its direct services are specifically tailored for and marketed to customers in the United States. Some Metro by T-Mobile plans may offer limited international calling or roaming features to select countries like Mexico and Canada.
12920 SE 38th Street
Bellevue
WA
USA
Address: 2250 Lakeside Blvd, Richardson, TX 75082
Serves as a key center for T-Mobile's operations in the Southern/Central United States, housing critical infrastructure and large employee teams that support nationwide services.
Address: 6220 Sprint Pkwy, Overland Park, KS 66251 (T-Mobile Campus)
Acts as a major operational and engineering hub, particularly integrating legacy Sprint network and business operations, and contributing to the overall T-Mobile network that Metro by T-Mobile utilizes.
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As of April 2025, MetroPCS' leadership includes:
MetroPCS has been backed by several prominent investors over the years, including:
T-Mobile US has seen some key leadership transitions and role adjustments in the past year, notably within its technology and consumer group leadership. These changes reflect the company's ongoing evolution post-merger and its focus on 5G leadership.
Discover the tools MetroPCS uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
T-Mobile, the parent company of Metro by T-Mobile, utilizes standard corporate email formats. The most common formats are typically a combination of the employee's first name and last name, or first initial and last name.
Common formats include [first].[last]@t-mobile.com and [first_initial][last]@t-mobile.com. For example, jane.doe@t-mobile.com or jdoe@t-mobile.com.
Format
john.smith@t-mobile.com
Example
80%
Success rate
T-Mobile Newsroom • February 1, 2024
T-Mobile US announced it was recognized by Ookla as the overall network leader in the U.S. This benefits Metro by T-Mobile customers who use T-Mobile's network infrastructure....more
T-Mobile Newsroom • October 24, 2023
T-Mobile highlighted its network achievements, emphasizing its lead in 5G speed and consistency. Metro by T-Mobile customers directly benefit from these network advancements, getting access to a strong 5G experience....more
Fierce Wireless • May 9, 2024
T-Mobile reported its first-quarter earnings, noting a decrease in prepaid net customer additions compared to the previous year, which includes its Metro by T-Mobile brand. Despite this, the company highlighted overall strong performance and growth in postpaid subscribers....more
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