HQ Function

The headquarters houses key administrative departments, including executive leadership, operations, marketing, finance, human resources, and IT, supporting the entire network of branches and digital services.

Notable Features:

A modern, accessible building designed to facilitate efficient operations and occasionally host community or member events. It often includes a full-service branch.

Work Culture:

Metro Credit Union fosters a member-centric work culture focused on teamwork, community engagement, and providing exceptional financial service. Employees are encouraged to contribute to the credit union's mission of financial empowerment.

HQ Significance:

The Chelsea headquarters is pivotal for strategic decision-making, product innovation, and coordinating services across all branches, ensuring consistent member experience and operational excellence.

Values Reflected in HQ: The headquarters' operations and design aim to reflect Metro's core values of integrity, service, community, and financial stewardship.

Location:

Metro Credit Union's operations are primarily focused on serving its members within Massachusetts. While members can access their accounts globally through online banking, mobile apps, and ATM networks (like CO-OP and SUM), Metro Credit Union does not maintain physical branches or dedicated operations outside of Massachusetts. Its global support functions are related to facilitating these remote access services for its domestic member base.

Street Address:

200 Revere Beach Parkway

City:

Chelsea

State/Province:

MA

Country:

USA