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Metricell is a leading provider of network intelligence and Customer Experience Management (CEM) solutions for the telecommunications industry. They specialize in helping mobile network operators (MNOs) globally to monitor, analyze, and optimize their radio access networks (RAN) and overall service quality. Their innovative software tools and services enable operators to enhance network performance, improve customer satisfaction, reduce churn, and make data-driven decisions for network investment and evolution. Metricell's solutions cover a wide range of applications, including network testing, geospatial intelligence, CEM analytics, and IoT network management.
Serves as the central hub for research and development, global operations management, strategic planning, and corporate functions.
Modern office facilities within an industrial park, designed to foster collaboration and innovation among its engineering and operational teams.
Metricell promotes a dynamic and technology-driven work culture, emphasizing innovation, problem-solving, and a strong focus on delivering value to its global telecom clients. Teamwork and continuous learning are encouraged.
The UK headquarters is pivotal for Metricell's global strategy, product innovation, and for coordinating its international operations and customer support.
Metricell supports mobile operators globally through its strategically located offices in the UK (Headquarters), USA, and Malaysia. This international footprint enables them to provide localized sales, comprehensive customer support, project deployment, and technical services across Europe, the Americas, the Middle East, Africa, and Asia-Pacific, ensuring their network intelligence and CEM solutions effectively meet diverse market needs worldwide.
Lawson Hunt Industrial Park, Broadbridge Heath
Horsham
West Sussex
United Kingdom
Address: 1250 South Capital of Texas Highway, Building 3, Suite 400, Austin, Texas, 78746, USA
To expand Metricell's market share in the Americas, deliver localized customer support, and tailor solutions for the North American telecommunications landscape.
Address: Level 28, G Tower, 199 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia
To strengthen Metricell's presence in the fast-growing APAC telecom market, providing timely support and culturally adapted solutions to regional clients.
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As of April 2025, Metricell' leadership includes:
Metricell has been backed by several prominent investors over the years, including:
No specific high-profile executive hires or exits have been publicly announced by Metricell in the last 12 months. The current leadership team appears stable.
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Metricell most likely utilizes a standard corporate email format, commonly [first].[last]@metricell.com or [first_initial][last]@metricell.com. These are typical for technology companies of its size and structure.
[first].[last]@metricell.com
Format
john.smith@metricell.com
Example
90%
Success rate
Capacity Media • November 2, 2023
Metricell announced its partnership with Our Telekom, the leading telecommunications provider in the Solomon Islands, to deploy its comprehensive network monitoring and service assurance solutions. This collaboration aims to enhance network visibility and performance for Our Telekom's mobile services....more
CommsMEA • June 14, 2023
Tunisie Telecom has chosen Metricell to implement a Customer Experience Management (CEM) solution. This initiative will enable the operator to gain deeper insights into subscriber experiences and proactively optimize service quality across its network....more
Metricell Press Release • February 20, 2024
Metricell will host an industry webinar focusing on upcoming trends in mobile network evolution, emphasizing the role of Artificial Intelligence in network testing, monitoring, and optimisation to enhance operational efficiency and customer experience....more
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