HQ Function

Served as the main operations center for MetLife's property and casualty insurance business, including underwriting, claims processing, customer service, and policy administration for auto and home insurance.

Notable Features:

A large office campus that housed thousands of employees dedicated to P&C operations. It was a significant MetLife facility outside of its New York City corporate headquarters.

Work Culture:

The work culture was focused on insurance operations, risk assessment, customer support, and efficient claims handling, reflective of a major insurance provider. There was an emphasis on training for claims adjusters and customer service representatives.

HQ Significance:

This location was a key hub for MetLife's U.S. property and casualty insurance arm and was a major employer in the Warwick, Rhode Island area for many years.

Values Reflected in HQ: The facility and its operations aimed to reflect MetLife's values of reliability, customer focus, and operational efficiency in serving policyholders across the nation.

Location:

Prior to its acquisition by Farmers Insurance, MetLife Auto & Home primarily operated within the United States, providing property and casualty insurance (auto, home, renters, and other personal lines) to U.S. customers. It did not have a significant independent global operational footprint for its auto and home insurance products; any international MetLife presence was typically managed by the broader MetLife parent company for other lines of business. The operations are now part of Farmers Insurance, which is also primarily focused on the U.S. market.

Street Address:

700 Quaker Lane

City:

Warwick

State/Province:

RI

Country:

USA