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Metapack is a global leader in eCommerce delivery management technology. Their platform provides retailers and brands with a wide range of delivery options, robust tracking, and streamlined returns processes. By connecting to an extensive network of carriers, Metapack helps businesses enhance customer experience, improve operational efficiency, and expand their global reach. They cater to some of the world's largest retailers, enabling them to offer personalized delivery choices and maintain control over the post-purchase journey. Metapack is part of Auctane, a portfolio of leading shipping and fulfillment software companies.
Serves as the primary hub for Metapack's European operations, including strategic leadership, product development, sales, marketing, and customer support functions. It's a key center for innovation in delivery management solutions.
Located in a prominent business district, the office likely features modern, open-plan workspaces designed to foster collaboration and innovation, equipped with state-of-the-art technology and meeting facilities.
The London HQ likely fosters a dynamic, fast-paced, and collaborative work environment. Emphasis is placed on innovation, customer-centricity, and teamwork, reflecting its role in the competitive tech and logistics industry.
The London headquarters is significant due to its strategic location in a major global financial and technology hub, providing access to talent, partners, and key retail clients. It underpins Metapack's strong presence in the European market.
Metapack supports global eCommerce operations through its extensive carrier network spanning over 220 countries and territories, and over 4,900+ carrier services. While its primary offices are in Europe and North America (via Auctane), its platform and services are utilized by retailers worldwide. Key functions supported globally include customer onboarding, technical support, sales and account management for international clients, and continuous development of its multi-carrier shipping software to meet diverse international shipping regulations and consumer expectations.
200 Grays Inn Road
London
N/A
United Kingdom
Address: ul. Nowy Kisielin - Antoniego Wysockiego 6, 66-002 Zielona Góra, Poland
Serves as a key engineering and operational center, leveraging Poland's strong tech talent pool to drive product innovation and provide technical expertise for European and global operations.
Address: Wendenstraße 21b, 20097 Hamburg, Germany
Supports Metapack's growth and client relationships in Central Europe, providing localized expertise and services to retailers in the German-speaking markets.
Address: 10 Rue de la Paix, 75002 Paris, France (Representative Office/Shared Space - verify specific current address if critical)
Strengthens Metapack's presence in France, enabling closer collaboration with French clients and partners in a significant European eCommerce market.
Address: 1990 E Grand Ave, El Segundo, CA 90245, USA (Auctane HQ, Metapack presence)
Facilitates Metapack's market penetration and support for retailers in North America, utilizing the infrastructure and network of its parent company, Auctane.
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As of April 2025, Metapack' leadership includes:
Metapack has been backed by several prominent investors over the years, including:
There have been no major, publicly announced executive hires or exits specifically for the Metapack brand's top leadership in the last 12 months. Leadership changes are more commonly announced at the Auctane parent company level. Ongoing strategic appointments may occur within specific departments.
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Metapack, like many technology companies, likely utilizes common corporate email address patterns. The most probable format combines an employee's first and last name, or an initial followed by the last name, with the @metapack.com domain. These are estimations based on industry standards.
Common formats include [first].[last]@metapack.com or [f][last]@metapack.com. For example, john.doe@metapack.com or jdoe@metapack.com.
Format
jane.doe@metapack.com
Example
80%
Success rate
Auctane Newsroom • October 17, 2023
Auctane, the parent company of Metapack, announced the appointment of Al Ko as its new Chief Executive Officer. Ko brings extensive experience in technology and software leadership to guide Auctane's portfolio of brands, including Metapack, in their next phase of growth....more
Post & Parcel • September 12, 2023
Metapack has launched a new ‘Premium Branded Tracking Notifications’ feature. This new functionality enables retailers to provide customers with fully customisable, own-branded delivery updates....more
Charged Retail • May 23, 2023
Metapack has partnered with sustainable delivery company Paack to expand its next-day and scheduled sustainable delivery options for retailers across Europe. The partnership will allow retailers to access Paack's fleet of electric vehicles....more
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