What Does MercyCare Do?

Total employees458
HeadquartersWest Perth
Founded2002

MercyCare is a leading Catholic, not-for-profit provider of aged care, family, health, and community services throughout Western Australia. With a history rooted in the mission of the Sisters of Mercy dating back to 1846, the organization is committed to delivering compassionate and high-quality care. MercyCare employs over 1,000 staff and is supported by numerous volunteers, operating from approximately 37 locations to serve diverse community needs, including residential aged care, home care, early learning centres, family support services, and programs for young people and those experiencing disadvantage.

Where Is MercyCare's Headquarters?

HQ Function

Serves as the primary administrative and strategic hub for MercyCare, overseeing operations, financial management, human resources, quality, and service development for all its programs across Western Australia.

Notable Features:

Modern office facilities designed to support administrative and strategic operations. Likely includes collaborative workspaces, meeting rooms, and technology infrastructure to manage a distributed service network.

Work Culture:

A culture rooted in MercyCare's core values: Compassion, Hospitality, Respect, Innovation, Stewardship, and Teamwork. It fosters a supportive and inclusive environment for staff dedicated to community service and upholding the organization's mission-driven approach.

HQ Significance:

Serves as the strategic and administrative core for MercyCare's extensive network of services across Western Australia, enabling coordinated care delivery, ensuring quality standards, and upholding the organization's mission.

Values Reflected in HQ: The central office operations aim to reflect MercyCare's core values – Compassion, Hospitality, Respect, Innovation, Stewardship, and Teamwork – by enabling efficient, effective, and compassionate service delivery across WA.

Location:

MercyCare's operational focus is concentrated within Western Australia, where it delivers its full suite of aged care, family, health, and community services. It does not maintain physical offices or direct service operations internationally, though it is part of the global mission of the Sisters of Mercy and participates in broader networks of Catholic health and social service providers.

Street Address:

38 Ord Street

City:

West Perth

State/Province:

WA

Country:

Australia

Where Else Does MercyCare Operate Around the World?

Joondalup, WA/Australia

Address: 22 Winton Road, Joondalup WA 6027

To serve the aged care needs of the community in the northern suburbs of Perth, offering local access to quality residential care, dementia support, and respite services, thereby extending MercyCare's mission in the region.

Buying Intent Signals for MercyCare

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading MercyCare? Meet the Executive Team

As of April 2025, MercyCare' leadership includes:

Anthony Smith - Chief Executive Officer
David Ralston - Chief Financial Officer
Joanne Coyle - Executive Director Aged Care & Disability Services
Bernadette Pike - Executive Director Mission & Culture
Vida Corbett - Executive Director Early Learning Services, Family and Community Services
Phil Martin - Executive Director Strategy, Quality & Innovation
Kate O’Hara - Executive Director People and Capability

Who's Investing in MercyCare?

MercyCare has been backed by several prominent investors over the years, including:

Sisters of Mercy of Australia and Papua New Guinea (ISMAPNG)
Government Funding (Western Australian State and Australian Federal)
Client Service Fees & Contributions
Community Donations & Fundraising

What Leadership Changes Has MercyCare Seen Recently?

Hire2
Exits0

Over the past year, MercyCare has focused on strengthening its leadership, notably with new appointments to head its Aged Care & Disability Services and People & Capability directorates. Public information on executive departures during this period is limited.

New Appointments:

Joanne Coyle, Joanne Coyle appointed as Executive Director Aged Care & Disability Services, bringing extensive experience to MercyCare.
Kate O’Hara, Kate O’Hara appointed as Executive Director People and Capability to lead MercyCare's human resources and capability functions.

What Technology (Tech Stack) Is Used byMercyCare?

Discover the tools MercyCare uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

MercyCare Email Formats and Examples

MercyCare likely utilizes a standard professional email format for its employees, commonly [first initial][last name] or [first name].[last name] followed by @mercycare.com.au. This structure facilitates clear and consistent communication both internally and externally.

[first].[last]@mercycare.com.au

Format

jane.doe@mercycare.com.au

Example

80%

Success rate

What's the Latest News About MercyCare?

mercycare.com.au10 May 2024

MercyCare Celebrates International Nurses Day

MercyCare acknowledged and celebrated the incredible contribution of its nurses on International Nurses Day (May 12), highlighting their dedication, skill, and compassionate care across various services....more

mercycare.com.au2 May 2024

Volunteers: The Heartbeat of MercyCare

In anticipation of National Volunteer Week, MercyCare expressed profound gratitude to its extensive network of volunteers, recognizing their vital role in supporting services and enriching the lives of clients and residents....more

mercycare.com.au18 April 2024

New Sensory Garden Officially Opened at MercyCare Heathcote

A new sensory garden was officially opened at MercyCare Heathcote residential aged care home, designed to provide therapeutic benefits, stimulate senses, and enhance the wellbeing of residents, particularly those living with dementia....more

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