HQ Function

The Medford headquarters houses administrative offices, the primary dispatch and communication center, fixed-wing aircraft hangars, and maintenance facilities. It coordinates overall operations for both air and ground medical transport services.

Notable Features:

Features include dedicated hangars for their fixed-wing fleet, an advanced dispatch center with real-time tracking, and comprehensive maintenance facilities ensuring aircraft readiness. Its location at Rogue Valley International-Medford Airport (MFR) is key for rapid deployment.

Work Culture:

The work culture at Mercy Flights HQ is mission-driven, emphasizing teamwork, professionalism, compassion, and a strong commitment to saving lives. Employees share a deep passion for aviation and emergency medical services.

HQ Significance:

The headquarters is vital for coordinating complex medical transports across a wide rural and challenging geographic region. It serves as the nerve center for logistical planning, clinical oversight, and administrative support for all Mercy Flights operations.

Values Reflected in HQ: The headquarters reflects values of efficiency (streamlined operations for rapid response), excellence (state-of-the-art equipment and facilities), compassion (patient-centered approach), and community focus (central location for serving the region).

Location:

Mercy Flights primarily operates within a significant regional area encompassing Southern Oregon and Northern California. Its services are focused on providing critical medical transport within this territory, including inter-facility transfers to larger metropolitan areas when specialized care is needed. While not global, its regional impact is substantial, serving many rural and geographically challenging areas, ensuring a lifeline for patients in need.

Street Address:

2020 Milligan Way

City:

Medford

State/Province:

OR

Country:

USA