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Mercator Group is one of the largest retail chains in Southeastern Europe, with a significant presence in Slovenia, Serbia, Montenegro, Bosnia and Herzegovina, and Croatia. The company primarily operates in the fast-moving consumer goods (FMCG) sector, offering a wide range of products through its various store formats, including hypermarkets, supermarkets (under brands like Mercator, Idea, Roda), and convenience stores. Mercator is also involved in wholesale, real estate management, and complementary services. Since April 2021, Mercator has been part of the Fortenova Group, a major food production and retail conglomerate in the Adria region. Mercator focuses on providing quality products, a pleasant shopping experience, and adapting to local market needs while fostering relationships with local suppliers.
Serves as the central hub for strategic management, corporate governance, financial control, marketing, procurement, logistics, and overall operational oversight for Mercator Group's retail activities across Southeastern Europe.
The headquarters are situated in a modern business complex in Ljubljana, reflecting the company's scale and regional importance. While not an architectural landmark in itself, it's a functional, contemporary corporate office designed to support a large organization.
The work culture at Mercator's HQ is characterized by a dynamic retail environment, focusing on efficiency, customer satisfaction, innovation, and teamwork. Employees engage in cross-functional collaboration to manage diverse operations. There's an emphasis on adapting to market trends, local consumer preferences, and sustainable practices. As part of Fortenova Group, corporate culture may also align with the broader group's directives and values.
The Ljubljana headquarters is crucial as it centralizes decision-making for the entire group, ensuring cohesive strategy and operational consistency across different markets. It's the nerve center for one of the region's largest employers and retailers, playing a key role in the Slovenian and regional economy.
Mercator Group primarily operates in Southeastern Europe, with significant retail networks in Slovenia (its home market), Serbia, Montenegro, Bosnia and Herzegovina, and Croatia (primarily through Idea stores). Its functions supported across these regions include supermarket and hypermarket retail operations, wholesale activities, sophisticated logistics and distribution networks, real estate management of its commercial properties, and localized marketing and customer service. The group focuses on adapting its diverse offerings to local consumer preferences and market conditions in each country, emphasizing partnerships with local and regional suppliers.
Dunajska cesta 107
Ljubljana
N/A
Slovenia
Address: Autoput za Zagreb 11a, 11070 Novi Beograd, Serbia
To serve as the primary operational and administrative center for Mercator's activities in Serbia, ensuring market leadership, brand strength, and efficient supply chain management within this key regional market.
Address: Cetinjski put b.b., 81000 Podgorica, Montenegro
To lead Mercator's market presence in Montenegro, focusing on providing diverse retail offerings, competitive pricing, and adapting to the unique economic landscape and competitive environment of the country.
Address: Blažujski drum bb, 71210 Ilidža, Sarajevo, Bosnia and Herzegovina
To maintain and grow Mercator's retail footprint in Bosnia and Herzegovina, offering quality goods and services, and contributing to the local economy through employment and partnerships.
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As of April 2025, Mercator d.o.o.' leadership includes:
Mercator d.o.o. has been backed by several prominent investors over the years, including:
Over the past 12 months, Mercator Group has experienced significant leadership updates, including the appointment of a new President of the Management Board and the addition of new members to the board, strengthening its expertise in retail operations and supply chain management. These changes reflect a strategic focus on continued growth and operational excellence.
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Mercator Group likely utilizes standardized email formats for its employees, typically based on employee names. A common professional structure such as 'firstname.lastname@mercator.si' is expected for corporate communications within Slovenia, with variations for regional subsidiaries (e.g., @mercator.rs for Serbia, @mercator.me for Montenegro).
firstname.lastname@mercator.si
Format
janez.novak@mercator.si
Example
75%
Success rate
mercatorgroup.si • April 1, 2024
Tomislav Kramarić was appointed the new President of the Management Board of Poslovni sistem Mercator, d.d., effective April 1, 2024. He succeeded Tomislav Čizmić, who led Mercator for seven years. Kramarić brings extensive experience from Fortenova Group and Konzum to his new role....more
mercatorgroup.si • March 28, 2024
Mercator Group reported its financial results for 2023, achieving sales revenue of EUR 2.33 billion (a 1.6% increase YoY) and a normalized EBITDA of EUR 100.3 million. The company emphasized stable operations and a continued focus on its core retail business and strategic development....more
mercatorgroup.si • November 15, 2023
Mercator's Supervisory Board appointed Samo Gorjup as Member of the Management Board for Supply Chain and Logistics, and Teo Širec as Member of the Management Board for Retail Operations, effective November 15, 2023. These appointments are aimed at strengthening Mercator's management team in key operational areas....more
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