What Does Mercari, Inc. Do?

Total employees1713
HeadquartersTokyo
Founded2013

Mercari, Inc. is a Japanese e-commerce company renowned for its C2C (customer-to-customer) marketplace app, also named Mercari. Founded in 2013, it has rapidly grown to become Japan's largest community-powered marketplace and also operates in the United States. Mercari's mission is to 'create value in a global marketplace where anyone can buy and sell.' The platform allows users to easily sell pre-owned items, fostering a circular economy. Beyond its core marketplace, Mercari Group has expanded into fintech with its mobile payment service Merpay and blockchain/crypto-asset services through Mercoin in Japan. Its R&D arm, Souzoh, focuses on new business creation.

Where Is Mercari, Inc.'s Headquarters?

Mercari, Inc. officeMercari, Inc. officeMercari, Inc. officeMercari, Inc. office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Tokyo headquarters serves as the global command center for Mercari, Inc., overseeing strategic planning, product development, engineering leadership, corporate governance, finance, and global operations management.

Notable Features:

Located in the iconic Roppongi Hills Mori Tower, the office boasts a modern design, collaborative workspaces, state-of-the-art technology, and panoramic views of Tokyo. It often includes employee-focused amenities like cafes, wellness areas, and event spaces to foster creativity and well-being.

Work Culture:

Mercari's work culture is driven by its core values: 'Go Bold' (take on big challenges), 'All for One' (work as a team for success), and 'Be a Pro' (aim for expertise and high standards). It emphasizes diversity, inclusion, open communication, and a fast-paced, innovative environment. The company encourages employees to take ownership and contribute to its mission.

HQ Significance:

The headquarters' location in Roppongi Hills, a prime Tokyo district, signifies Mercari's status as a leading technology company in Japan with global ambitions. It places Mercari among other major international businesses and tech firms, facilitating partnerships and talent acquisition.

Values Reflected in HQ: The choice of a modern, well-equipped, and centrally located headquarters in a prestigious building reflects Mercari's 'Go Bold' ambition, its commitment to professionalism ('Be a Pro'), and its focus on providing an environment conducive to teamwork ('All for One') and innovation.

Location:

Mercari's primary C2C marketplace services are available to users in Japan and the United States. Its global strategy is supported by its Tokyo headquarters, development centers like Mercari India in Bengaluru, and operational offices in key regions. The company also operates Merpay (fintech) and Mercoin (crypto-asset business) primarily within Japan. Through international shipping partnerships, items from Mercari Japan can reach a global audience, although direct user-to-user marketplace functionality is localized to Japan and the US.

Street Address:

Roppongi Hills Mori Tower, 6-10-1 Roppongi, Minato-ku

City:

Tokyo

State/Province:

Tokyo

Country:

Japan

Where Else Does Mercari, Inc. Operate Around the World?

Cambridge, Massachusetts/USA

Address: Cambridge, MA (General office location, specific street address not broadly publicized)

Drives growth and enhances Mercari's marketplace presence in North America by tailoring services to US consumer preferences and expanding its user base.

Portland, Oregon/USA

Address: Portland, OR (General office location)

Supports the technological infrastructure and feature development for the Mercari US app, leveraging Portland's tech talent pool.

Bengaluru, Karnataka/India

Address: Prestige Tech Park (or similar tech park location), Bengaluru

Leverages India's vast technology talent to accelerate product innovation, enhance platform capabilities, and provide global technical support for Mercari Group.

Sendai, Miyagi/Japan

Address: AER Building, 1-3-1 Chuo, Aoba-ku, Sendai

Strengthens Mercari's customer service capabilities within Japan, ensures high-quality user support, and contributes to regional talent development and employment.

Fukuoka, Fukuoka/Japan

Address: Tenjin Business Center, 1-10-20 Tenjin, Chuo-ku, Fukuoka

Expands Mercari's operational footprint in Western Japan, supporting customer service and the growth of its Fintech business, Merpay.

Buying Intent Signals for Mercari, Inc.

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Mercari, Inc.? Meet the Executive Team

As of April 2025, Mercari, Inc.' leadership includes:

Shintaro Yamada - Director, Representative Executive Officer, CEO
Sayaka Eda - Executive Officer, SVP, Chief Financial Officer (CFO)
Ken Takayama - Executive Officer, SVP, Chief Technology Officer (CTO) of Marketplace
Naoki Aoyagi - Director, Senior Executive Officer, CEO of Fintech (Merpay), CEO of Crypto Asset Business (Mercoin)
Yosuke Bernard Kim - CEO, Mercari US

Who's Investing in Mercari, Inc.?

Mercari, Inc. has been backed by several prominent investors over the years, including:

Since Mercari is a publicly traded company on the Tokyo Stock Exchange (TYO: 4385), its investors include a diverse range of institutional and individual shareholders worldwide.
Key early-stage and venture capital investors prior to its IPO included:
Global Brain Corporation
WiL (World Innovation Lab)
Mitsui & Co., Ltd.
Development Bank of Japan Inc.
East Ventures

What Leadership Changes Has Mercari, Inc. Seen Recently?

Hire2
Exits1

Over the past year, Mercari has made significant leadership appointments to bolster its growth in the US market and strengthen its financial strategy. Key changes include a new CEO for Mercari US and the appointment of a new Group CFO.

Departures

Jeff Chaucer, Jeff Chaucer stepped down from the position of CEO for Mercari US.

New Appointments:

Yosuke Bernard Kim, Yosuke Bernard Kim appointed as the new Chief Executive Officer of Mercari US.
Sayaka Eda, Sayaka Eda appointed as Chief Financial Officer for Mercari Group.

What Technology (Tech Stack) Is Used byMercari, Inc.?

Discover the tools Mercari, Inc. uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Mercari, Inc. Email Formats and Examples

Mercari, Inc. typically uses standard corporate email formats, often combining elements of an employee's name with the company domain. While multiple formats might exist, a common structure for tech companies is preferred.

A widely observed email format for Mercari is [first].[last]@mercari.com. Variations like [first_initial][last]@mercari.com or region-specific domains (e.g., @us.mercari.com, @jp.mercari.com) might also be in use.

Format

john.doe@mercari.com

Example

75%

Success rate

What's the Latest News About Mercari, Inc.?

Mercari, Inc. IR • April 30, 2024

Mercari, Inc. Announces FY2024 Q3 Financial Results

Mercari reported its financial performance for the third quarter of fiscal year 2024, highlighting continued GMV growth in its Japan marketplace, progress in its Fintech segment, and ongoing investments in its US operations. The company discussed its strategic priorities and outlook for the remainder of the fiscal year....more

TechCrunch • February 13, 2024

Mercari partners with DHL to simplify international shipping for Japanese users

Mercari Japan announced a partnership with DHL Express and DHL eCommerce. This collaboration enables sellers on Mercari Japan to ship items to buyers in over 100 countries and regions, simplifying cross-border e-commerce and expanding market reach for its Japanese users....more

Mercari, Inc. Newsroom • November 1, 2023

Mercari US Appoints Yosuke Bernard Kim as New CEO

Mercari US announced the appointment of Yosuke Bernard Kim as its new Chief Executive Officer, effective November 15, 2023. Kim is tasked with spearheading the next phase of growth and innovation for the Mercari marketplace in the United States....more

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