What Does Mercado Do?

Total employees343
HeadquartersDallas
Founded2018

Mercado Labs is a pioneering technology company that has developed the first Import Order Management System (IOMS) designed to connect and automate the complexities of the international supply chain. Their platform provides global shippers with unprecedented visibility, control, and efficiency from the first mile (supplier) to the final mile (customer). By digitizing and streamlining import processes, Mercado Labs helps businesses reduce costs, mitigate risks associated with global trade, and enhance collaboration among all stakeholders, including suppliers, freight forwarders, and internal teams. Their solution focuses on transforming how companies manage purchase orders, track shipments, and ensure compliance in the global trade landscape.

Where Is Mercado's Headquarters?

HQ Function

The Dallas headquarters serves as the central hub for Mercado Labs' operations, including product development, engineering, sales, marketing, customer support, and executive leadership.

Notable Features:

The office is likely a modern tech workspace designed to foster collaboration and innovation, featuring open-plan areas, meeting rooms, and facilities conducive to a dynamic software development environment.

Work Culture:

Mercado Labs promotes a fast-paced, innovative, and customer-centric work culture. Emphasis is placed on teamwork, agile methodologies, and solving complex supply chain challenges for their clients. Employees are encouraged to be proactive and contribute to the company's growth.

HQ Significance:

The Dallas HQ is significant due to its proximity to major transportation networks and a growing tech talent pool, allowing Mercado Labs to effectively serve its North American client base and attract skilled professionals.

Values Reflected in HQ: The headquarters likely reflects Mercado Labs' values of innovation, efficiency, transparency, and collaboration, creating an environment where these principles can thrive.

Location:

While its physical offices are primarily in the US, Mercado Labs's Import Order Management System (IOMS) inherently supports global operations. The platform is designed for companies involved in international trade, connecting users with suppliers, freight forwarders, and customs brokers across various countries. Their technology facilitates global supply chain visibility and management, effectively giving them a worldwide operational footprint through their software.

Street Address:

5000 Quorum Drive, Suite 130

City:

Dallas

State/Province:

Texas

Country:

USA

Where Else Does Mercado Operate Around the World?

Austin, Texas, USA

Address: [Specific address not publicly listed, potentially a flexible or co-working space for regional teams]

To tap into Austin's vibrant technology talent pool, support regional sales and customer service efforts, and foster innovation through proximity to other tech companies and startups.

Buying Intent Signals for Mercado

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Mercado? Meet the Executive Team

As of April 2025, Mercado' leadership includes:

Rob Garrison - Chief Executive Officer
Chris Gonsalves - Chief Product Officer
Ryan Ridley - Chief Technology Officer
Trae Bush - Chief Revenue Officer
Brendan McCarthy - Chief Financial Officer

Who's Investing in Mercado?

Mercado has been backed by several prominent investors over the years, including:

SJF Ventures
LiveOak Venture Partners
Ironspring Ventures
Schematic Ventures

What Leadership Changes Has Mercado Seen Recently?

Hire1
Exits0

In May 2023, Mercado Labs announced the appointment of Brendan McCarthy as Chief Financial Officer. No other major C-suite executive hires or departures have been prominently publicized in the last 12 months from mid-2023 to mid-2024.

New Appointments:

Brendan McCarthy, Brendan McCarthy joined Mercado Labs as Chief Financial Officer, bringing extensive experience in scaling SaaS companies and financial operations.

What Technology (Tech Stack) Is Used byMercado?

Discover the tools Mercado uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Mercado Email Formats and Examples

Mercado Labs likely uses standard professional email formats. The most common patterns observed for companies of this nature are [first_initial][last]@mercadolabs.com or [first].[last]@mercadolabs.com.

[first_initial][last]@mercadolabs.com

Format

rgarrison@mercadolabs.com

Example

80%

Success rate

What's the Latest News About Mercado?

Business WireMay 16, 2023

Mercado Labs Appoints Brendan McCarthy as Chief Financial Officer

Mercado Labs announced the appointment of Brendan McCarthy as its new Chief Financial Officer. McCarthy brings over 20 years of financial leadership experience, primarily with growth-stage SaaS companies, to support Mercado Labs' continued expansion....more

PR NewswireFebruary 7, 2023

Mercado Labs Raises $10 Million Series B to Transform Importing for Global Shippers

Mercado Labs announced it has closed $10 million in Series B funding. The round was led by SJF Ventures, with participation from existing investors LiveOak Venture Partners and Ironspring Ventures, and new investor Schematic Ventures. The capital will be used to accelerate product innovation and expand go-to-market efforts....more

Supply & Demand Chain ExecutiveMarch 14, 2023

Mercado Labs' Chris Gonsalves Named a 2023 'Pro to Know'

Chris Gonsalves, Chief Product Officer at Mercado Labs, was recognized by Supply & Demand Chain Executive as one of their 2023 'Pros to Know.' This award highlights outstanding executives whose accomplishments offer a roadmap for other leaders looking to leverage supply chain for competitive advantage....more

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