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Meliá Hotels International is a Spanish hotel chain founded in 1956 in Palma de Mallorca by Gabriel Escarrer Julià. It is one of the largest hotel companies in the world and a dominant player in the Spanish market. Meliá operates a diverse portfolio of over 380 hotels in more than 40 countries under brands such as Gran Meliá, ME by Meliá, Paradisus by Meliá, Meliá Hotels & Resorts, The Meliá Collection, Innside by Meliá, Sol by Meliá, and Falcon's Resorts by Meliá. The company focuses on both leisure and business travel segments, with a strong commitment to sustainability, innovation, and providing unique guest experiences. Meliá is publicly traded on the Madrid Stock Exchange (BME:MEL).
The Palma de Mallorca headquarters serves as the central hub for Meliá's global operations, overseeing strategic planning, brand management, finance, human resources, marketing, and technological development for the entire hotel group.
The headquarters is situated in the Polígono Son Castelló, a major business park. The modern office complex is designed to support a global workforce and foster collaboration. The company has made significant investments in creating a sustainable and technologically advanced corporate environment.
Meliá promotes a work culture centered around its Mediterranean heritage, emphasizing hospitality, passion for service, innovation, and a commitment to sustainability. The HQ fosters a dynamic and collaborative environment aimed at driving global growth and maintaining brand excellence, with a focus on talent development and digital transformation.
The headquarters' location in Palma de Mallorca is highly significant as it's the birthplace of the company and underscores its strong Spanish and Mediterranean identity. It remains the core decision-making center for its worldwide hotel network and a symbol of its journey from a local business to a global hospitality leader.
Meliá Hotels International supports a wide range of functions globally, including hotel operations and management across its diverse brand portfolio, international sales and marketing, brand development and strategy, talent management and human resources, finance and investment, procurement, and technology innovation. The company also has dedicated teams for sustainable development and corporate social responsibility, ensuring consistent standards and practices across its properties in over 40 countries spanning Europe, The Americas, Asia Pacific, the Middle East, and Africa.
C/ Gremio Toneleros, 24, Polígono Son Castelló
Palma de Mallorca
Balearic Islands
Spain
Address: MHI (Shanghai) Hotel Management Consulting Co. Ltd., Unit 1001, 10/F, BEA Tower, No.68 Mid HuaYuan Road, Shanghai, 200030, P.R.China
To drive growth and manage the company's portfolio in key and emerging markets across Asia Pacific, adapting global strategies to local preferences and business conditions.
Address: 800 Douglas Road, Suite 600, Coral Gables, FL 33134, USA
To strengthen Meliá's presence and brand recognition in The Americas, managing existing properties and pursuing new opportunities in this significant and diverse market.
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As of April 2025, Meliá Hotels International' leadership includes:
Meliá Hotels International has been backed by several prominent investors over the years, including:
In the past 12-18 months, Meliá Hotels International has made key C-suite appointments, notably bringing in a new Chief Financial Officer and a new Chief Information Technology Officer. These changes underscore the company's commitment to financial strength, strategic growth, and advancing its digital transformation initiatives within the competitive global hospitality sector.
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Meliá Hotels International typically utilizes standard corporate email formats. The most common structure is likely `firstname.lastname@melia.com`. Other potential formats could include `firstinitiallastname@melia.com` (e.g., `jdoe@melia.com`) or `firstnameinitial@melia.com` (e.g. `janed@melia.com`). For customer service or general inquiries, specific departmental emails like `reservations@melia.com` or `info@melia.com` are used. Executive communications often follow the `firstname.lastname` pattern.
firstname.lastname@melia.com
Format
gabriel.escarrer@melia.com
Example
90%
Success rate
Meliá Hotels International Investor Relations • May 7, 2024
Meliá Hotels International reported a net profit of €7.5 million in the first quarter of 2024, a significant improvement. The company also highlighted revenues of €440.1 million, up 10% from Q1 2023, driven by strong pricing and occupancy, particularly in urban hotels and anticipates a strong performance for the rest of the year....more
Hospitality Net • February 20, 2024
Meliá Hotels International announced its continued expansion in the Middle East with the signing of the Gran Meliá Jeddah. The hotel, owned by Umm Al Qura Development Company, is slated to open by Q4 2025 and will feature 202 rooms and 48 suites, reinforcing Meliá's luxury brand presence in Saudi Arabia....more
Meliá Hotels International Corporate Communications • October 27, 2023
Meliá Hotels International has been recognized once again as a global leader in sustainability within the tourism industry, according to the 2023 Corporate Sustainability Assessment (CSA) by S&P Global. The company achieved the highest score in the S&P Global ESG Score for the Hotels, Resorts & Cruise Lines industry, underscoring its long-standing commitment to responsible tourism....more
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