What Does Meliá Hotels International Do?

Total employees16435
HeadquartersPalma de Mallorca
Founded1956

Meliá Hotels International is a Spanish hotel chain founded in 1956 in Palma de Mallorca by Gabriel Escarrer Julià. It is one of the largest hotel companies in the world and a dominant player in the Spanish market. Meliá operates a diverse portfolio of over 380 hotels in more than 40 countries under brands such as Gran Meliá, ME by Meliá, Paradisus by Meliá, Meliá Hotels & Resorts, The Meliá Collection, Innside by Meliá, Sol by Meliá, and Falcon's Resorts by Meliá. The company focuses on both leisure and business travel segments, with a strong commitment to sustainability, innovation, and providing unique guest experiences. Meliá is publicly traded on the Madrid Stock Exchange (BME:MEL).

Where Is Meliá Hotels International's Headquarters?

HQ Function

The Palma de Mallorca headquarters serves as the central hub for Meliá's global operations, overseeing strategic planning, brand management, finance, human resources, marketing, and technological development for the entire hotel group.

Notable Features:

The headquarters is situated in the Polígono Son Castelló, a major business park. The modern office complex is designed to support a global workforce and foster collaboration. The company has made significant investments in creating a sustainable and technologically advanced corporate environment.

Work Culture:

Meliá promotes a work culture centered around its Mediterranean heritage, emphasizing hospitality, passion for service, innovation, and a commitment to sustainability. The HQ fosters a dynamic and collaborative environment aimed at driving global growth and maintaining brand excellence, with a focus on talent development and digital transformation.

HQ Significance:

The headquarters' location in Palma de Mallorca is highly significant as it's the birthplace of the company and underscores its strong Spanish and Mediterranean identity. It remains the core decision-making center for its worldwide hotel network and a symbol of its journey from a local business to a global hospitality leader.

Values Reflected in HQ: The headquarters reflects Meliá's values of global excellence rooted in local heritage, a commitment to innovation and sustainability, and a people-centric approach. The design and operations likely emphasize efficiency, collaboration, and employee well-being.

Location:

Meliá Hotels International supports a wide range of functions globally, including hotel operations and management across its diverse brand portfolio, international sales and marketing, brand development and strategy, talent management and human resources, finance and investment, procurement, and technology innovation. The company also has dedicated teams for sustainable development and corporate social responsibility, ensuring consistent standards and practices across its properties in over 40 countries spanning Europe, The Americas, Asia Pacific, the Middle East, and Africa.

Street Address:

C/ Gremio Toneleros, 24, Polígono Son Castelló

City:

Palma de Mallorca

State/Province:

Balearic Islands

Country:

Spain

Where Else Does Meliá Hotels International Operate Around the World?

Shanghai, China

Address: MHI (Shanghai) Hotel Management Consulting Co. Ltd., Unit 1001, 10/F, BEA Tower, No.68 Mid HuaYuan Road, Shanghai, 200030, P.R.China

To drive growth and manage the company's portfolio in key and emerging markets across Asia Pacific, adapting global strategies to local preferences and business conditions.

Coral Gables, Florida/USA

Address: 800 Douglas Road, Suite 600, Coral Gables, FL 33134, USA

To strengthen Meliá's presence and brand recognition in The Americas, managing existing properties and pursuing new opportunities in this significant and diverse market.

Buying Intent Signals for Meliá Hotels International

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Meliá Hotels International? Meet the Executive Team

As of April 2025, Meliá Hotels International' leadership includes:

Gabriel Escarrer Jaume - Chairman and Chief Executive Officer
Sonia Jerez Burdeus - Chief Financial Officer
André P. Gerondeau - Chief Operating Officer
Pilar Dols Company - Chief Sustainability & Reputation Officer
Gabriel Cánaves Alemany - Chief People & Talent Officer
Sergio Zertuche Valdés - Chief Sales & Marketing Officer
José Manuel Petisco - Chief Information Technology Officer

Who's Investing in Meliá Hotels International?

Meliá Hotels International has been backed by several prominent investors over the years, including:

Escarrer Family (Controlling Shareholders)
Oceanwood Capital Management LLP
BlackRock, Inc.
Norges Bank Investment Management
The Vanguard Group, Inc.
Publicly Traded on the Madrid Stock Exchange (Bolsa de Madrid under ticker MEL)

What Leadership Changes Has Meliá Hotels International Seen Recently?

Hire2
Exits0

In the past 12-18 months, Meliá Hotels International has made key C-suite appointments, notably bringing in a new Chief Financial Officer and a new Chief Information Technology Officer. These changes underscore the company's commitment to financial strength, strategic growth, and advancing its digital transformation initiatives within the competitive global hospitality sector.

Departures

Pilar Dols Company, Pilar Dols Company transitioned from the role of Chief Financial Officer to Chief Sustainability & Reputation Officer. Sonia Jerez Burdeus was appointed as the new CFO.

New Appointments:

Sonia Jerez Burdeus, Sonia Jerez Burdeus was appointed as the new Chief Financial Officer.
José Manuel Petisco, José Manuel Petisco was appointed as the new Chief Information Technology Officer.
Pilar Dols Company, Pilar Dols Company was appointed to the role of Chief Sustainability & Reputation Officer, leveraging her extensive experience within the company for this key strategic area.

What Technology (Tech Stack) Is Used byMeliá Hotels International?

Discover the tools Meliá Hotels International uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Meliá Hotels International Email Formats and Examples

Meliá Hotels International typically utilizes standard corporate email formats. The most common structure is likely `firstname.lastname@melia.com`. Other potential formats could include `firstinitiallastname@melia.com` (e.g., `jdoe@melia.com`) or `firstnameinitial@melia.com` (e.g. `janed@melia.com`). For customer service or general inquiries, specific departmental emails like `reservations@melia.com` or `info@melia.com` are used. Executive communications often follow the `firstname.lastname` pattern.

firstname.lastname@melia.com

Format

gabriel.escarrer@melia.com

Example

90%

Success rate

What's the Latest News About Meliá Hotels International?

Meliá Hotels International Investor RelationsMay 7, 2024

Meliá Hotels International Achieves Net Profit of 7.5 Million Euros in Q1 and Expects a Record Easter

Meliá Hotels International reported a net profit of €7.5 million in the first quarter of 2024, a significant improvement. The company also highlighted revenues of €440.1 million, up 10% from Q1 2023, driven by strong pricing and occupancy, particularly in urban hotels and anticipates a strong performance for the rest of the year....more

Hospitality NetFebruary 20, 2024

Meliá Hotels International Signs Gran Meliá Hotel in Jeddah

Meliá Hotels International announced its continued expansion in the Middle East with the signing of the Gran Meliá Jeddah. The hotel, owned by Umm Al Qura Development Company, is slated to open by Q4 2025 and will feature 202 rooms and 48 suites, reinforcing Meliá's luxury brand presence in Saudi Arabia....more

Meliá Hotels International Corporate CommunicationsOctober 27, 2023

Meliá Hotels International revalidates its leadership in global sustainability according to S&P Global

Meliá Hotels International has been recognized once again as a global leader in sustainability within the tourism industry, according to the 2023 Corporate Sustainability Assessment (CSA) by S&P Global. The company achieved the highest score in the S&P Global ESG Score for the Hotels, Resorts & Cruise Lines industry, underscoring its long-standing commitment to responsible tourism....more

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