HQ Function

Serves as the central hub for all company operations, including product design, custom engraving and mounting, manufacturing of certain items, customer service, inventory management, warehousing, marketing, e-commerce fulfillment, and retail showroom operations.

Notable Features:

The facility includes a public showroom displaying a wide range of military memorabilia and products, extensive warehousing for thousands of SKUs, workshops for custom services like engraving and shadow box creation, and administrative offices. It is designed to efficiently manage both online orders and in-person customer needs.

Work Culture:

The work culture at Medals of America is deeply rooted in patriotism, respect for military service, and a commitment to quality. Employees, many of whom are veterans or have military connections, often share a strong sense of mission in honoring service members. The environment emphasizes precision, attention to detail, and customer satisfaction.

HQ Significance:

The headquarters is the heart of Medals of America's operations, crucial for maintaining product quality, ensuring historical accuracy of insignia, managing complex customization requests, and providing specialized support to its niche clientele of military personnel, veterans, and their families. It represents the company's dedication to preserving military heritage.

Values Reflected in HQ: The headquarters operations directly reflect Medals of America's core values: honoring service, patriotism, commitment to quality and authenticity, meticulous craftsmanship, customer dedication, and preserving American military history.

Location:

Medals of America primarily serves the United States military community, including active-duty personnel, reservists, veterans, and their families across all branches. While their main customer base is within the U.S., they facilitate international shipping for their products, enabling them to support U.S. military personnel stationed globally and also cater to international collectors of military memorabilia. Their comprehensive e-commerce platform is the primary channel for global sales and customer engagement.

Street Address:

114 Southchase Blvd

City:

Fountain Inn

State/Province:

SC

Country:

USA