HQ Function

Serves as the central hub for MCI's global operations, including strategic planning, corporate governance, finance, technology development, and executive leadership.

Notable Features:

Modern office facility equipped with state-of-the-art technology infrastructure to support global operations and foster a collaborative work environment.

Work Culture:

Characterized by a focus on innovation, customer-centricity, and employee empowerment. MCI promotes a results-driven culture that values continuous improvement and technological advancement.

HQ Significance:

The Iowa City headquarters is pivotal for coordinating MCI's expansive network of delivery centers and ensuring consistent service quality and strategic alignment across all global operations.

Values Reflected in HQ: The headquarters likely reflects MCI's commitment to operational excellence, technological leadership, and providing a supportive and efficient environment for its core administrative and strategic teams.

Location:

MCI supports a wide array of functions globally, including omnichannel customer engagement, technical support, inbound and outbound sales, lead generation, back-office processing (e.g., data entry, claims processing), quality assurance, workforce management, AI and automation deployment, and digital transformation consulting. Their operations span North America (USA, Canada, Mexico), Asia (Philippines, India), Europe, and Africa (South Africa).

Street Address:

2500 North Dodge Street

City:

Iowa City

State/Province:

IA

Country:

USA