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Mavenoid is an AI-powered product support platform designed to help companies automate technical troubleshooting and support for hardware and physical products. Its technology enables businesses to provide customers with intelligent self-service guidance, AI-driven diagnostics, and seamless escalation to human experts when needed. The platform aims to reduce support costs, improve first-contact resolution rates, and enhance overall customer satisfaction for brands with complex products.
The Stockholm headquarters serves as the nerve center for Mavenoid's global operations, housing key functions including executive leadership, product development, engineering, core research in AI, as well as central sales, marketing, and administrative teams.
Located in a modern office building in a central Stockholm business district. The space is designed to foster collaboration and innovation, likely featuring contemporary Scandinavian design principles and state-of-the-art technology infrastructure.
Mavenoid cultivates a fast-paced, innovative, and collaborative work culture. Employees are encouraged to be proactive, customer-focused, and contribute to a learning-oriented environment. The culture reflects its scale-up nature, emphasizing agility and impact.
Stockholm provides a rich ecosystem for tech talent, access to European markets, and a supportive environment for technology startups and scale-ups, making it a strategic location for Mavenoid's growth and innovation.
While headquartered in Stockholm, Sweden, Mavenoid serves a global clientele across various industries, including consumer electronics, home appliances, and industrial machinery. Its AI platform supports multiple languages and is utilized by companies in North America, Europe, Asia, and other regions. The company leverages a distributed team model in addition to its central office to support its international customer base and operations effectively.
Mäster Samuelsgatan 36
Stockholm
Stockholm
Sweden
No additional office locations available.
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As of April 2025, Mavenoid' leadership includes:
Mavenoid has been backed by several prominent investors over the years, including:
Mavenoid strengthened its executive leadership by appointing Karin Poppius as Chief Financial Officer in April 2024. This key hire supports the company's ongoing growth and strategic financial planning. The rest of the core executive team has remained stable.
Discover the tools Mavenoid uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Mavenoid commonly uses email formats such as [first_name]@[company_domain].com (e.g., john@mavenoid.com) and [first_name].[last_name]@[company_domain].com (e.g., john.doe@mavenoid.com). The [first_name] format is often seen with founders and early employees.
[first]@mavenoid.com or [first].[last]@mavenoid.com
Format
shahan@mavenoid.com
Example
85%
Success rate
Mavenoid Blog / Deloitte • November 14, 2023
Mavenoid announced its inclusion in the Deloitte Technology Fast 50 Sweden for 2023, a ranking of the country's fastest-growing technology companies based on revenue growth over the past four years. This recognition highlights Mavenoid's rapid expansion and market success....more
PR Newswire • June 27, 2023
Mavenoid unveiled its next-generation product support solution, enhanced with GPT-4 technology. This advancement aims to provide more sophisticated, human-like conversational AI for troubleshooting complex hardware issues, further automating and improving customer support....more
TechCrunch • February 8, 2022
Mavenoid secured $30 million in Series B funding led by Smedvig Capital. The investment was targeted at accelerating product development, expanding its team, and scaling its AI-powered hardware support platform globally to meet growing demand....more
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