What Does Mavenoid Do?

Total employees68
HeadquartersStockholm
Founded2017

Mavenoid is an AI-powered product support platform designed to help companies automate technical troubleshooting and support for hardware and physical products. Its technology enables businesses to provide customers with intelligent self-service guidance, AI-driven diagnostics, and seamless escalation to human experts when needed. The platform aims to reduce support costs, improve first-contact resolution rates, and enhance overall customer satisfaction for brands with complex products.

Where Is Mavenoid's Headquarters?

HQ Function

The Stockholm headquarters serves as the nerve center for Mavenoid's global operations, housing key functions including executive leadership, product development, engineering, core research in AI, as well as central sales, marketing, and administrative teams.

Notable Features:

Located in a modern office building in a central Stockholm business district. The space is designed to foster collaboration and innovation, likely featuring contemporary Scandinavian design principles and state-of-the-art technology infrastructure.

Work Culture:

Mavenoid cultivates a fast-paced, innovative, and collaborative work culture. Employees are encouraged to be proactive, customer-focused, and contribute to a learning-oriented environment. The culture reflects its scale-up nature, emphasizing agility and impact.

HQ Significance:

Stockholm provides a rich ecosystem for tech talent, access to European markets, and a supportive environment for technology startups and scale-ups, making it a strategic location for Mavenoid's growth and innovation.

Values Reflected in HQ: The headquarters likely reflects Mavenoid's core values of innovation, customer obsession, and excellence through its modern, efficient, and collaborative workspace design, fostering an environment conducive to developing cutting-edge AI solutions.

Location:

While headquartered in Stockholm, Sweden, Mavenoid serves a global clientele across various industries, including consumer electronics, home appliances, and industrial machinery. Its AI platform supports multiple languages and is utilized by companies in North America, Europe, Asia, and other regions. The company leverages a distributed team model in addition to its central office to support its international customer base and operations effectively.

Street Address:

Mäster Samuelsgatan 36

City:

Stockholm

State/Province:

Stockholm

Country:

Sweden

Where Else Does Mavenoid Operate Around the World?

No additional office locations available.

Buying Intent Signals for Mavenoid

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Mavenoid? Meet the Executive Team

As of April 2025, Mavenoid' leadership includes:

Shahan Lilja - Co-Founder & Chief Executive Officer
Gintas Miliauskas - Co-Founder & Chief Technology Officer
Mathias Eklöf - Chief Revenue Officer
Karin Poppius - Chief Financial Officer
Caroline Sjölund - VP of People

Who's Investing in Mavenoid?

Mavenoid has been backed by several prominent investors over the years, including:

Smedvig Capital
Creandum
Point Nine Capital
Mosaic Ventures
ABB Technology Ventures
Subtraction Capital
Creathor Ventures

What Leadership Changes Has Mavenoid Seen Recently?

Hire1
Exits0

Mavenoid strengthened its executive leadership by appointing Karin Poppius as Chief Financial Officer in April 2024. This key hire supports the company's ongoing growth and strategic financial planning. The rest of the core executive team has remained stable.

New Appointments:

Karin Poppius, Karin Poppius joined Mavenoid as Chief Financial Officer, tasked with overseeing financial operations and strategy.

What Technology (Tech Stack) Is Used byMavenoid?

Discover the tools Mavenoid uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Mavenoid Email Formats and Examples

Mavenoid commonly uses email formats such as [first_name]@[company_domain].com (e.g., john@mavenoid.com) and [first_name].[last_name]@[company_domain].com (e.g., john.doe@mavenoid.com). The [first_name] format is often seen with founders and early employees.

[first]@mavenoid.com or [first].[last]@mavenoid.com

Format

shahan@mavenoid.com

Example

85%

Success rate

What's the Latest News About Mavenoid?

Mavenoid Blog / DeloitteNovember 14, 2023

Mavenoid news title: Mavenoid Recognized in the 2023 Deloitte Technology Fast 50 Sweden

Mavenoid announced its inclusion in the Deloitte Technology Fast 50 Sweden for 2023, a ranking of the country's fastest-growing technology companies based on revenue growth over the past four years. This recognition highlights Mavenoid's rapid expansion and market success....more

PR NewswireJune 27, 2023

Mavenoid news title: Mavenoid Launches Next-Gen AI and GPT-4 Powered Product Support Solution

Mavenoid unveiled its next-generation product support solution, enhanced with GPT-4 technology. This advancement aims to provide more sophisticated, human-like conversational AI for troubleshooting complex hardware issues, further automating and improving customer support....more

TechCrunchFebruary 8, 2022

Mavenoid news title: Mavenoid raises $30M Series B for its AI-powered hardware support platform

Mavenoid secured $30 million in Series B funding led by Smedvig Capital. The investment was targeted at accelerating product development, expanding its team, and scaling its AI-powered hardware support platform globally to meet growing demand....more

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