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Mates4Mates is a prominent Australian non-profit organization dedicated to providing comprehensive support and recovery pathways for current and ex-serving Australian Defence Force (ADF) members who are wounded, injured, or ill, as well as their families. They offer a range of services including psychological support, physical rehabilitation and wellbeing programs, social connection activities, and skills for recovery programs. The core mission of Mates4Mates is to help veterans and their families navigate the challenges of service-related impacts and build a resilient, positive future. They emphasize a holistic approach to recovery, fostering mateship and understanding within a supportive community environment.
The headquarters serves as the administrative and strategic core of Mates4Mates, overseeing national program development, fundraising initiatives, advocacy, financial management, and coordination of services across all Family Recovery Centres and outreach programs.
The facility is designed to be a welcoming and accessible space for veterans and their families, co-located with a Family Recovery Centre offering direct support services. It likely includes private consultation rooms, group activity spaces, and administrative offices.
The work culture at Mates4Mates is deeply mission-driven, characterized by compassion, respect, and a strong commitment to the well-being of the Defence community. Many staff members have personal connections to the ADF, fostering an empathetic and collaborative environment focused on making a tangible difference.
The Brisbane headquarters is pivotal for ensuring consistent, high-quality support for veterans nationally. It acts as the nerve centre for innovation in veteran care, resource allocation, and building strong partnerships to enhance service delivery.
Mates4Mates operates primarily within Australia, with a national footprint dedicated to supporting Australian Defence Force members, veterans, and their families. Their services are delivered through physical Family Recovery Centres in key locations across Queensland, Tasmania, and an outreach office in the Northern Territory, complemented by a robust Virtual Family Recovery Centre offering telehealth and online programs nationwide. While their direct operations are focused on Australia, their work aligns with international best practices in veteran care and rehabilitation.
Level 2, 27 Douglas Street
Milton, Brisbane
Queensland
Australia
Address: 40 Anne Street, Aitkenvale QLD 4814
To deliver accessible, localized support and rehabilitation services in a major garrison city, ensuring veterans and their families in the region have direct access to Mates4Mates programs.
Address: 220 New Town Road, New Town TAS 7008
To provide dedicated support services to the Tasmanian veteran community, addressing their unique needs and fostering a sense of local community and mateship.
Address: c/o Bravo VWC, Level 1, Goyder Centre, 25 Chung Wah Terrace, Palmerston NT 0830
To ensure veterans and their families in the Top End have access to Mates4Mates support, bridging geographical distances through local presence and digital services.
Address: Not Applicable (Digital Platform)
To offer equitable access to support services nationwide, particularly for those in remote or underserved areas, or those who prefer or require online engagement.
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As of April 2025, Mates4Mates' leadership includes:
Mates4Mates has been backed by several prominent investors over the years, including:
Mates4Mates has focused on maintaining stability within its core executive leadership while undertaking planned transitions within its Board of Directors to ensure robust governance. Recent changes reflect a commitment to bringing diverse expertise to the Board.
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Mates4Mates typically uses standard professional email formats for its staff, generally combining elements of an employee's name with their official domain. For general inquiries, specific email addresses like enquiry@mates4mates.org are provided on their website.
[firstinitial][lastname]@mates4mates.org or [firstname].[lastname]@mates4mates.org
Format
jdoe@mates4mates.org or jane.doe@mates4mates.org
Example
75%
Success rate
Mates4Mates Official Website • April 24, 2024
Mates4Mates highlighted the ongoing need for support for veterans and their families, urging the community to contribute to funding vital mental health, physical rehabilitation, and social connection services. The appeal emphasized the importance of remembering and supporting those impacted by service....more
Mates4Mates Official Website • April 19, 2024
Sharing the personal story of veteran Chris, Mates4Mates illustrated the impact of its tailored physical rehabilitation and psychology services in helping manage PTSD and chronic pain, underscoring the importance of accessible, ongoing support for veterans....more
Mates4Mates Annual Report 2023 / Website • November 30, 2023
In 2023, Mates4Mates celebrated its 10th anniversary. By early 2024, the organization reported supporting over 35,000 current and ex-serving Defence Force members and their families since its founding, showcasing significant growth and a steadfast commitment to the veteran community, supported by key partners and public donations....more
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