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The Massachusetts Department of Revenue (MassDOR) is the state agency responsible for administering the tax laws and child support enforcement laws of the Commonwealth of Massachusetts. Its mission is to collect the revenues required to support government programs and services, ensure compliance with tax laws through fair and efficient enforcement, and provide high-quality customer service to taxpayers. MassDOR handles individual income taxes, corporate excise taxes, sales and use taxes, and various other state taxes. They also offer taxpayer assistance, education programs, and resources to help individuals and businesses understand and meet their tax obligations.
Serves as the central administrative hub for all MassDOR operations, including policy development, tax processing, taxpayer services, audit and compliance divisions, and legal counsel.
The headquarters is situated in the Leverett Saltonstall Building, a prominent state government office complex in downtown Boston, offering accessibility via public transportation and proximity to other key state agencies.
As a government agency, the work culture emphasizes public service, professionalism, accuracy, and adherence to regulatory frameworks. There is a strong focus on taxpayer assistance and ensuring the fiscal health of the Commonwealth.
The headquarters is pivotal for the financial operations of Massachusetts, overseeing the collection of billions of dollars in revenue annually, which funds essential public services like education, healthcare, infrastructure, and public safety.
As a state government agency, the Massachusetts Department of Revenue's operational jurisdiction is primarily within the Commonwealth of Massachusetts. It does not maintain physical offices internationally. However, it interacts with individuals and businesses globally who have tax obligations or financial ties to Massachusetts, often through online services, correspondence, and cooperation with federal tax authorities like the IRS, which has international agreements.
100 Cambridge St, Suite 900
Boston
MA
USA
Address: 436 Dwight St, Springfield, MA 01103
Provides in-person taxpayer assistance, audit functions, and compliance support for individuals and businesses in Western Massachusetts.
Address: 67 Millbrook St, Suite 210, Worcester, MA 01606
Serves Central Massachusetts with taxpayer support, collections, and audit services, ensuring accessibility for local residents and businesses.
Address: 249 Main Street, Brockton, MA 02301
Primarily focuses on child support enforcement for the region, with some taxpayer assistance capabilities.
Address: 200 Arlington St, Chelsea, MA 02150
Houses the Division of Local Services, which provides support and oversight to municipal finance officials across the state. Some other administrative functions may also be located here.
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As of April 2025, Massachusetts Department of Revenue' leadership includes:
Massachusetts Department of Revenue has been backed by several prominent investors over the years, including:
Information on routine executive team changes within state agencies like MassDOR is not always broadly publicized unless it involves top-level appointments like the Commissioner, typically announced by the Governor's office. No major, publicly announced hires or exits at the highest executive levels have been noted in the last 12 months beyond regular operational transitions.
Discover the tools Massachusetts Department of Revenue uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
The Massachusetts Department of Revenue, like most Massachusetts state government agencies, typically uses a standardized email format. The most common format is [first initial][last name]@dor.state.ma.us or [first name].[last name]@dor.state.ma.us. For general inquiries, it is best to use the contact forms or phone numbers provided on their official website.
[firstinitial][lastname]@dor.state.ma.us or [firstname].[lastname]@dor.state.ma.us
Format
jsmith@dor.state.ma.us or john.smith@dor.state.ma.us
Example
80%
Success rate
mass.gov • 2024-05-01
The Massachusetts Department of Revenue (DOR) announced administrative tax relief for taxpayers in Bristol and Worcester counties affected by severe storms and flooding that occurred on September 11-13, 2023. Affected taxpayers will have until June 17, 2024, to file certain Massachusetts tax returns and make payments....more
mass.gov • 2024-04-16
The Massachusetts Department of Revenue (DOR) reminds taxpayers that the state tax filing deadline is Wednesday, April 17, 2024. This is due to the Patriots’ Day holiday on April 15 and the Emancipation Day holiday in Washington D.C. on April 16....more
mass.gov • 2024-01-18
The Massachusetts Department of Revenue (DOR) announced that it will begin accepting 2023 individual income tax returns on Monday, January 29, 2024, in line with the IRS. Taxpayers are encouraged to file electronically for faster processing and refunds....more
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