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Marken is a wholly-owned subsidiary of UPS and a critical part of UPS Healthcare. It is a global clinical supply chain solutions provider dedicated to the pharmaceutical and life sciences industries, supporting all phases of clinical trials. Marken specializes in services such as Direct-to-Patient (DTP) and Direct-from-Patient (DFP) services, biological kit production, biological sample management, and global logistics and distribution of clinical trial materials and sensitive drug products. With a strong focus on patient-centricity, Marken ensures the timely and temperature-controlled delivery of clinical supplies to investigator sites, pharmacies, and patients worldwide, operating an extensive network of GMP-compliant depots and logistics hubs.
The RTP headquarters serves as the central command for Marken's global operations, strategic decision-making, client services, and executive leadership. It oversees the company's worldwide network of clinical supply depots and logistics activities.
State-of-the-art facility within the vibrant Research Triangle Park, equipped with advanced infrastructure for managing complex clinical supply chains, including specialized temperature-controlled capabilities and robust quality management systems.
Marken fosters a work culture centered on precision, quality, patient-centricity, and regulatory compliance. Employees operate in a dynamic, global environment requiring strong collaboration, problem-solving skills, and dedication to supporting critical clinical research.
The headquarters' location in RTP provides Marken with direct access to a rich ecosystem of pharmaceutical companies, CROs, research institutions, and a skilled talent pool, facilitating innovation and collaboration in clinical trial logistics.
Marken operates an extensive global network comprising over 25 GMP-compliant depots and logistics hubs, strategically positioned to support clinical trials in more than 220 countries. Globally, Marken supports functions such as: temperature-controlled logistics and distribution (from cryogenic to controlled ambient), Direct-to-Patient (DTP) and Direct-from-Patient (DFP) services, biological sample collection and transportation management, clinical trial kit production and distribution, cell and gene therapy supply chain solutions, and comprehensive regulatory and trade compliance support across all major and emerging clinical research regions.
1009 Slater Road, Suite 100
Durham
North Carolina
USA
Address: Unit 7, Polar Park, Bath Road, Sipson, West Drayton, Middlesex, UB7 0EX, UK
Acts as a strategic gateway for European clinical trial supply chains, ensuring efficient, compliant delivery of materials to investigator sites and supporting Direct-to-Patient services in the region.
Address: 10 Eunos Road 8, #13-05A Singapore Post Centre, Singapore 408600
Facilitates intricate clinical supply chains across Southeast Asia, Australia, and other APAC nations, navigating diverse regulatory environments and offering advanced logistics for innovative therapies.
Address: Thames 172, Boulogne Sur Mer (B1609JVB), Buenos Aires, Argentina
Supports the expanding clinical research landscape in Latin America by offering localized expertise, GMP-compliant infrastructure, and reliable logistics solutions for studies in the region.
Address: Building 454, Tor 26, Perishable Center Frankfurt, 60549 Frankfurt am Main, Germany
Enhances Marken's European network capabilities, providing rapid and reliable distribution of clinical trial materials throughout continental Europe and beyond, supporting complex international studies.
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As of April 2025, Marken' leadership includes:
Marken has been backed by several prominent investors over the years, including:
As a subsidiary of UPS, major executive leadership changes at Marken may be integrated with broader UPS Healthcare announcements. No specific, high-profile executive hires or exits solely within Marken's top leadership team have been prominently publicized in the last 12 months. Leadership continuity and internal promotions are common.
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Marken, as a UPS company, often utilizes email formats common in large corporations. The most typical formats are likely [firstinitial][lastname]@marken.com or [firstname].[lastname]@marken.com. Variations might exist depending on regional conventions or legacy systems.
[firstinitial][lastname]@marken.com or [firstname].[lastname]@marken.com
Format
asmith@marken.com or anna.smith@marken.com
Example
80%
Success rate
UPS Pressroom • February 27, 2024
UPS Healthcare announced the opening of a new 12,000 square meter GDP-compliant healthcare facility in Rome, Italy. This facility enhances support for pharmaceutical and medical device companies in Italy and Southern Europe, offering advanced cold chain and specialized logistics services, areas where Marken plays a key role within the UPS Healthcare division....more
Marken.com (Press Release) • October 10, 2023
Marken announced the opening of a new, fully GDP-compliant pharma depot in Seoul, South Korea. This state-of-the-art facility significantly expands Marken's global network and enhances its capability to support the growing number of clinical trials in the South Korean market with specialized storage, distribution, and logistics capabilities....more
Marken.com (Press Release) • June 12, 2023
Marken has significantly expanded its clinical supply center in Shanghai, China, effectively doubling its cold chain storage capacity. This expansion addresses the increasing demand for temperature-sensitive drug storage and distribution services for clinical trials conducted in China and the wider Asia-Pacific region....more
Marken.com (Press Release) • April 18, 2023
Marken introduced a new mobile application designed to enhance the experience for patients participating in Direct-to-Patient (DTP) clinical trials. The app aims to improve communication, scheduling, and tracking of clinical trial materials delivered directly to patients' homes....more
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