MaritzCX was a customer experience (CX) software and services company that combined sophisticated survey software, data analytics, and research expertise to help organizations understand and improve their customer experiences. Formed from the merger of Maritz Research and Allegiance Software in 2014/2015, MaritzCX provided a comprehensive CX platform used by global brands to collect customer feedback, analyze insights, and drive actionable improvements. In March 2020, MaritzCX was acquired by InMoment, another prominent player in the experience improvement (XI) space, to create a larger, more comprehensive CX solutions provider.
The Lehi headquarters served as a major center for technology development, software engineering, sales, customer success, and overall North American operations for its CX platform.
Located in a modern business park typical of tech campuses, offering contemporary office amenities and collaborative workspaces designed to foster innovation.
The work culture at MaritzCX was focused on customer-centricity, data-driven decision-making, and technological innovation. Employees were encouraged to be collaborative and results-oriented in delivering CX solutions.
The Lehi office was significant for its role in developing and supporting the core MaritzCX SaaS platform and serving a large portion of its client base, particularly in the technology and B2B sectors.
Prior to its acquisition, MaritzCX supported global functions including multi-lingual survey deployment, international research project management, global data analytics and reporting, and localized client support services across North America, Europe, and Asia-Pacific. Its platform was designed to handle complex, worldwide CX programs for multinational corporations.
3451 N Triumph Blvd, Suite 500 (Previous Lehi Office)
Lehi
Utah
USA
Address: Glory Park Avenue, Wooburn Green, High Wycombe, HP10 0DF (example, verify specific past address)
Key hub for supporting MaritzCX's international clients and expanding its presence across the EMEA market with localized CX solutions.
Address: Friesenweg 4, Haus 13, 22763 Hamburg (example, verify specific past address)
Focused on providing customer experience management solutions to German and Central European businesses, adapting global strategies to local market needs.
Address: Level 5, 140 Arthur Street, North Sydney, NSW 2060 (example, verify specific past address)
Spearheaded MaritzCX's growth in the APAC market, delivering CX insights and platform support to regional and multinational companies.
Address: Mississauga, ON (General Area - specific address varies)
Provided dedicated support and CX expertise to businesses operating in Canada, ensuring compliance with local regulations and market preferences.
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As of April 2025, MaritzCX' leadership includes:
MaritzCX has been backed by several prominent investors over the years, including:
Given MaritzCX's acquisition by InMoment in March 2020, executive changes specific to MaritzCX as an independent entity have not occurred in the past 12 months. The following information reflects key transitions around the time of the acquisition or notable historical changes for MaritzCX leadership.
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Historically, MaritzCX likely used common corporate email formats. As MaritzCX was acquired by InMoment and the maritzcx.com domain primarily redirects, emails to these historical addresses may no longer be actively monitored or delivered.
Common formats included [first].[last]@maritzcx.com or [f][last]@maritzcx.com
Format
john.doe@maritzcx.com or jdoe@maritzcx.com
Example
5%
Success rate
InMoment Press Release (or related industry news) • March 5, 2020
InMoment announced the completion of its acquisition of MaritzCX, a significant move aimed at creating a dominant global player in the customer experience and employee experience management space. The combination brought together complementary technologies and expertise....more
MaritzCX Press Release (Archive/Industry News) • October 1, 2019
MaritzCX announced significant enhancements to its CXFocus platform, including advanced AI-driven text analytics capabilities and integrated action planning tools to help businesses derive more value from customer feedback and improve operational responses....more
MaritzCX Press Release (Archive/Industry News) • February 14, 2017
MaritzCX announced the appointment of Michael (Mike) Sinoway as its new President and Chief Executive Officer, succeeding Carine Clark. Sinoway brought extensive experience in technology and business services leadership....more
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