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MaritzCX's Overview

Total employees458
HeadquartersLehi
Founded

MaritzCX was a customer experience (CX) software and services company that combined sophisticated survey software, data analytics, and research expertise to help organizations understand and improve their customer experiences. Formed from the merger of Maritz Research and Allegiance Software in 2014/2015, MaritzCX provided a comprehensive CX platform used by global brands to collect customer feedback, analyze insights, and drive actionable improvements. In March 2020, MaritzCX was acquired by InMoment, another prominent player in the experience improvement (XI) space, to create a larger, more comprehensive CX solutions provider.

Where is MaritzCX's Headquarters?

HQ Function

The Lehi headquarters served as a major center for technology development, software engineering, sales, customer success, and overall North American operations for its CX platform.

Notable Features:

Located in a modern business park typical of tech campuses, offering contemporary office amenities and collaborative workspaces designed to foster innovation.

Work Culture:

The work culture at MaritzCX was focused on customer-centricity, data-driven decision-making, and technological innovation. Employees were encouraged to be collaborative and results-oriented in delivering CX solutions.

HQ Significance:

The Lehi office was significant for its role in developing and supporting the core MaritzCX SaaS platform and serving a large portion of its client base, particularly in the technology and B2B sectors.

Values Reflected in HQ: The headquarters aimed to reflect values such as innovation, collaboration, and a focus on providing cutting-edge customer experience solutions.

Location:

Prior to its acquisition, MaritzCX supported global functions including multi-lingual survey deployment, international research project management, global data analytics and reporting, and localized client support services across North America, Europe, and Asia-Pacific. Its platform was designed to handle complex, worldwide CX programs for multinational corporations.

Street Address:

3451 N Triumph Blvd, Suite 500 (Previous Lehi Office)

City:

Lehi

State/Province:

Utah

Country:

USA

MaritzCX's Global Presence

High Wycombe, Buckinghamshire/United Kingdom

Address: Glory Park Avenue, Wooburn Green, High Wycombe, HP10 0DF (example, verify specific past address)

Key hub for supporting MaritzCX's international clients and expanding its presence across the EMEA market with localized CX solutions.

Hamburg/Germany

Address: Friesenweg 4, Haus 13, 22763 Hamburg (example, verify specific past address)

Focused on providing customer experience management solutions to German and Central European businesses, adapting global strategies to local market needs.

Sydney/Australia

Address: Level 5, 140 Arthur Street, North Sydney, NSW 2060 (example, verify specific past address)

Spearheaded MaritzCX's growth in the APAC market, delivering CX insights and platform support to regional and multinational companies.

Toronto, Ontario/Canada

Address: Mississauga, ON (General Area - specific address varies)

Provided dedicated support and CX expertise to businesses operating in Canada, ensuring compliance with local regulations and market preferences.

Buying Intent Signals for MaritzCX

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of MaritzCX

As of April 2025, MaritzCX' leadership includes:

Mike Sinoway - President and CEO (at time of acquisition)
Stephan Thun - President & Managing Director, EMEA (later became Managing Director, EMEA at InMoment)
Todd Thompson - Chief Financial Officer
Justin Thompson - Chief Product Officer

Investors of MaritzCX

MaritzCX has been backed by several prominent investors over the years, including:

Maritz Holdings Inc. (MaritzCX was a business unit of Maritz)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits3

Given MaritzCX's acquisition by InMoment in March 2020, executive changes specific to MaritzCX as an independent entity have not occurred in the past 12 months. The following information reflects key transitions around the time of the acquisition or notable historical changes for MaritzCX leadership.

Departures

Mike Sinoway, Mike Sinoway's tenure as President and CEO of MaritzCX concluded with the company's acquisition by InMoment.
Todd Thompson, Role as MaritzCX CFO ended with the InMoment acquisition; subsequent roles outside the combined entity.

New Appointments:

Stephan Thun, Stephan Thun transitioned from his leadership role at MaritzCX EMEA to become Managing Director, EMEA for the combined InMoment entity.

Technology (Tech Stack) used by MaritzCX

Discover the tools MaritzCX uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

MaritzCX Email Formats and Examples

Historically, MaritzCX likely used common corporate email formats. As MaritzCX was acquired by InMoment and the maritzcx.com domain primarily redirects, emails to these historical addresses may no longer be actively monitored or delivered.

Common formats included [first].[last]@maritzcx.com or [f][last]@maritzcx.com

Format

john.doe@maritzcx.com or jdoe@maritzcx.com

Example

5%

Success rate

News and media

InMoment Press Release (or related industry news)March 5, 2020

InMoment Completes Acquisition of MaritzCX

InMoment announced the completion of its acquisition of MaritzCX, a significant move aimed at creating a dominant global player in the customer experience and employee experience management space. The combination brought together complementary technologies and expertise....more

MaritzCX Press Release (Archive/Industry News)October 1, 2019

MaritzCX Enhances CXFocus with AI-Powered Text Analytics and Action Planning

MaritzCX announced significant enhancements to its CXFocus platform, including advanced AI-driven text analytics capabilities and integrated action planning tools to help businesses derive more value from customer feedback and improve operational responses....more

MaritzCX Press Release (Archive/Industry News)February 14, 2017

MaritzCX Names Michael Sinoway President and CEO

MaritzCX announced the appointment of Michael (Mike) Sinoway as its new President and Chief Executive Officer, succeeding Carine Clark. Sinoway brought extensive experience in technology and business services leadership....more

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