HQ Function

The headquarters serves as the primary operational hub, overseeing client services, technological infrastructure, staff training, and business development for their nationwide call center services.

Notable Features:

The facility is equipped with advanced telecommunications technology, redundant power and connectivity systems to ensure uninterrupted 24/7 service, and workspaces designed for call center operations.

Work Culture:

MAP Communications fosters a professional and customer-centric work environment, emphasizing reliability, teamwork, and continuous training for its agents to provide high-quality service. There's a focus on supportive management and leveraging technology to empower employees.

HQ Significance:

The Chesapeake headquarters is central to MAP Communications' ability to deliver consistent, high-quality answering services nationwide. It houses the core infrastructure and leadership driving their service excellence and technological innovation.

Values Reflected in HQ: The headquarters' operational setup and technological capabilities reflect MAP Communications' core values of reliability, professionalism, customer focus, and technological advancement in communication solutions.

Location:

MAP Communications primarily serves clients across the United States and Canada. While their physical operations are US-based, their 24/7 services allow them to support businesses that have a national or international customer base by handling calls from any time zone, effectively extending their clients' reach.

Street Address:

840 Juniper Crescent, Suite 100

City:

Chesapeake

State/Province:

Virginia

Country:

USA