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MAP Communications's Overview

Total employees556
HeadquartersChesapeake
Founded1991

MAP Communications is a US-based provider of live answering services, virtual receptionist solutions, and comprehensive call center support for businesses of all sizes across various industries. Founded in 1991, they specialize in delivering 24/7/365 bilingual call handling, appointment scheduling, order processing, and emergency dispatch services. Their focus is on providing customized communication solutions to help companies enhance customer engagement, capture more leads, and improve overall operational efficiency without the overhead of in-house staff.

Where is MAP Communications's Headquarters?

HQ Function

The headquarters serves as the primary operational hub, overseeing client services, technological infrastructure, staff training, and business development for their nationwide call center services.

Notable Features:

The facility is equipped with advanced telecommunications technology, redundant power and connectivity systems to ensure uninterrupted 24/7 service, and workspaces designed for call center operations.

Work Culture:

MAP Communications fosters a professional and customer-centric work environment, emphasizing reliability, teamwork, and continuous training for its agents to provide high-quality service. There's a focus on supportive management and leveraging technology to empower employees.

HQ Significance:

The Chesapeake headquarters is central to MAP Communications' ability to deliver consistent, high-quality answering services nationwide. It houses the core infrastructure and leadership driving their service excellence and technological innovation.

Values Reflected in HQ: The headquarters' operational setup and technological capabilities reflect MAP Communications' core values of reliability, professionalism, customer focus, and technological advancement in communication solutions.

Location:

MAP Communications primarily serves clients across the United States and Canada. While their physical operations are US-based, their 24/7 services allow them to support businesses that have a national or international customer base by handling calls from any time zone, effectively extending their clients' reach.

Street Address:

840 Juniper Crescent, Suite 100

City:

Chesapeake

State/Province:

Virginia

Country:

USA

MAP Communications's Global Presence

Buying Intent Signals for MAP Communications

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of MAP Communications

As of April 2025, MAP Communications' leadership includes:

Karen Olsen - President
Delia Berrigan - Director of Operations
Beth Miller - Director of Sales and Marketing

Investors of MAP Communications

MAP Communications has been backed by several prominent investors over the years, including:

Privately Held

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

As a private company, MAP Communications does not frequently publicize executive team changes. No major high-level executive hires or departures have been widely reported in the last 12 months, suggesting stability in the core leadership team.

Technology (Tech Stack) used by MAP Communications

Discover the tools MAP Communications uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

MAP Communications Email Formats and Examples

MAP Communications likely utilizes standard professional email formats. A common format for companies of this nature is the first initial followed by the last name.

[first_initial][last]@mapcommunications.com

Format

kolsen@mapcommunications.com

Example

85%

Success rate

News and media

MAP Communications BlogDecember 13, 2023

MAP Communications Recognized as a Clutch Global Leader for 2023

MAP Communications announced its recognition as a 2023 Global Award winner by Clutch, a leading global marketplace of B2B service providers. This award highlights their industry expertise and consistent delivery of high-quality answering services....more

MAP Communications BlogOctober 25, 2023

MAP Communications Honored as Top Provider by UpCity and DesignRush in 2023

MAP Communications was recognized as a top service provider by both UpCity and DesignRush in 2023. These accolades are based on customer satisfaction, reviews, and overall market presence, affirming MAP's position as a leader in the call center industry....more

MAP Communications BlogJune 7, 2023

MAP Communications Wins the Exclusive ATSI Award of Excellence for the 12th Time!

MAP Communications proudly announced winning the Association of TeleServices International (ATSI) Award of Excellence for the twelfth time. This prestigious award recognizes companies that demonstrate the highest levels of service quality in the teleservices industry....more

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