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Mantel.com is a prominent Dutch e-commerce company specializing in bicycles, bicycle parts, cycling clothing, and accessories. Originating from a family business started in 1938, Mantel has grown into one of Europe's largest online retailers in its niche, known for its extensive product range, competitive pricing, expert advice, and fast shipping. They serve a broad customer base, primarily in the Netherlands, Belgium, and Germany, with ambitions to expand further across Europe. Mantel combines its strong online presence with physical 'Superstores' in the Netherlands, offering customers a multi-channel experience.
Serves as the central hub for Mantel.com's e-commerce operations, including management, marketing, customer service, purchasing, and logistics coordination for its European market.
The Arnhem facility likely combines modern office spaces with extensive warehousing capabilities to manage their large inventory for rapid dispatch. It may also house one of their 'Superstores'.
Mantel fosters a work culture centered around a passion for cycling, customer satisfaction, and e-commerce innovation. Employees often share an enthusiasm for the products they sell, contributing to a knowledgeable and service-oriented environment. Teamwork and a hands-on mentality are valued.
The Arnhem headquarters is crucial for Mantel's operational efficiency, enabling them to manage a vast product catalog, ensure quick delivery times across Europe, and maintain a high level of customer service. It's the nerve center of their online retail success.
While its physical superstores and primary operational hub are in the Netherlands, Mantel.com supports customers across Europe through its sophisticated e-commerce platform. They actively ship to numerous countries including Belgium, Germany, France, Spain, Italy, the UK, and Scandinavia, with localized websites and customer service for key markets. Their global presence is defined by their digital reach and international logistics capabilities.
Overmaat 7
Arnhem
Gelderland
Netherlands
Address: Moeskampweg 20, 5222 AW 's-Hertogenbosch, Netherlands
Caters to customers in the southern Netherlands, providing direct product experience, expert advice, and local support.
Address: Hertogswetering 1, 3543 AS Utrecht, Netherlands
Serves the central Netherlands region, enhancing brand visibility and offering an omnichannel experience to customers in and around Utrecht.
Address: Pearl Buckplaats 7, 3069 BZ Rotterdam, Netherlands
Targets the densely populated Rotterdam area and southwestern Netherlands, strengthening Mantel's physical presence in a major urban center.
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As of April 2025, Mantel' leadership includes:
Mantel has been backed by several prominent investors over the years, including:
No major, publicly announced executive hires or departures at Mantel.com have been identified in widespread media over the past 12 months. Leadership appears to be stable, focusing on continued growth and operational excellence.
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Mantel.com commonly uses the email format [first].[last]@mantel.com or [first_initial][last]@mantel.com for its employees. Variations might exist for specific departments or roles.
[first].[last]@mantel.com
Format
joost.spark@mantel.com
Example
80%
Success rate
Bike Europe • November 28, 2023
Mantel announced the appointment of Joost Spark as its new CEO, effective January 1, 2024. Spark, formerly CCO at fonQ, succeeds interim CEO Mark van den Biggelaar. This move signals Mantel's ambitions for further European expansion and strengthening its market position....more
RetailDetail EU • October 5, 2022
Jochanan Amis, who led Mantel for five years and significantly contributed to its growth, announced his departure as CEO. The company began the search for a successor to continue its expansion trajectory....more
Twinkle Magazine • February 1, 2023
Mantel.com opened its fourth physical 'Superstore' in Rotterdam, expanding its omnichannel retail strategy. The new store offers a wide range of cycling products and services, further strengthening its presence in the Dutch market....more
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