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Mandarin Oriental Hotel Group is an international luxury hotel investment and management group with a rich heritage in providing exceptional hospitality. Renowned for its iconic fan symbol, the Group operates a portfolio of award-winning hotels, resorts, and residences in prime city and resort destinations worldwide. Each property reflects the Group's oriental heritage and unique sense of place, offering guests bespoke experiences, innovative dining, and holistic spa and wellness facilities. Mandarin Oriental is committed to sustainability, responsible tourism, and creating memorable moments that delight its discerning clientele.
Serves as the central hub for global operations, strategic planning, brand management, development, finance, and corporate governance for the entire hotel group.
Located in Causeway Bay, a vibrant commercial district, offering excellent connectivity. The office houses the core team driving the global luxury brand's strategy and operations.
The headquarters fosters a professional, dynamic, and service-oriented work culture, reflecting the brand's commitment to excellence, attention to detail, and a global mindset. Emphasis is placed on collaboration, innovation, and upholding the group's esteemed reputation in the luxury hospitality sector.
The Hong Kong headquarters is significant due to the Group's origins in the city with the opening of The Mandarin in 1963. It underscores its Asian heritage and its strategic position in a key global financial center, facilitating its international growth and operations.
Mandarin Oriental Hotel Group supports a wide array of functions globally, including hotel and residence operations, brand management, global sales and marketing, public relations, finance, human resources, new hotel development and design, procurement, and information technology. These functions ensure consistent luxury service delivery and strategic growth across its international portfolio of hotels and residences.
281 Gloucester Road
Causeway Bay, Hong Kong
Hong Kong Special Administrative Region
China
Address: 780 Third Avenue, Suite 2501, New York, NY 10017, USA
To drive growth, maintain operational excellence, and support marketing and sales strategies for Mandarin Oriental properties throughout The Americas.
Address: 22 Hanover Square, London, W1S 1JP, United Kingdom
To expand Mandarin Oriental's footprint in the EMEA region, manage existing properties, and ensure the delivery of luxury experiences aligned with global brand standards.
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As of April 2025, Mandarin Oriental' leadership includes:
Mandarin Oriental has been backed by several prominent investors over the years, including:
The most significant executive change in the last 12 months (as of mid-2024) was the appointment of Laurent Kleitman as Group Chief Executive in September 2023, succeeding James Riley. Other senior management changes may have occurred across global and regional functions, typical for a large international organization.
Discover the tools Mandarin Oriental uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Mandarin Oriental Hotel Group (mohg.com) commonly uses email formats such as first initial followed by last name, or first name followed by a period and then last name. Specific formats can vary, but these are typical for corporate communications.
[first_initial][last]@mohg.com, [first].[last]@mohg.com
Format
jdoe@mohg.com, jane.doe@mohg.com
Example
85%
Success rate
CPP-LUXURY.COM • June 4, 2024
Mandarin Oriental Hotel Group has officially opened its third London hotel, Mandarin Oriental Mayfair, located on Hanover Square. The hotel features 50 guestrooms and 77 private residences, alongside the first UK restaurant by Chef Akira Back....more
mandarinoriental.com (Press Release) • March 7, 2024
Mandarin Oriental reported a strong financial performance for 2023, with underlying profit of US$107 million, driven by robust recovery in travel and continued demand for luxury experiences. The Group highlighted new developments and renovations contributing to future growth....more
mandarinoriental.com (Press Release) • February 7, 2024
Mandarin Oriental Hotel Group has achieved its highest ever number of Five-Star awards in the annual Forbes Travel Guide Star Awards. The Group has 25 hotels with Five-Star status, 10 Spas with Five-Star status, and 7 Five-Star Restaurants, underscoring its commitment to excellence in luxury hospitality....more
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