HQ Function

Serves as the central hub for all administrative, strategic, and operational functions including buying, marketing, finance, HR, IT, and supply chain management.

Notable Features:

A modern office facility designed for operational efficiency and to support its nationwide retail network. It likely includes tasting rooms for wine buying and quality control.

Work Culture:

A dynamic and collaborative environment, characterized by a passion for wine, customer-centricity, and retail excellence. Emphasis on staff training and development (e.g., WSET qualifications).

HQ Significance:

The National Support Centre is crucial for coordinating Majestic Wine's extensive retail operations, managing national campaigns, procurement, and ensuring a consistent brand experience across all channels.

Values Reflected in HQ: The headquarters reflects Majestic's values of expertise (housing buying and training teams), quality (product selection and quality control), and customer focus (driving customer service strategy).

Location:

Majestic Wine's primary operational and retail presence is concentrated within the United Kingdom. Its global reach is primarily through its extensive wine sourcing network, with buyers selecting wines from vineyards and producers across the world to serve its UK customer base. Historically, Majestic had a small retail presence in France (Calais), but these stores were sold. The company does not currently operate retail stores internationally under the Majestic brand.

Street Address:

Majestic House, Otterspool Way

City:

Watford

State/Province:

Hertfordshire

Country:

United Kingdom