MaestroQA
MaestroQA's Overview
MaestroQA is a comprehensive quality assurance (QA) platform designed to empower customer support teams. It enables businesses to systematically review customer interactions, provide targeted coaching to agents, and identify areas for improvement in their customer experience (CX). By automating parts of the QA process and providing actionable insights, MaestroQA helps companies like Shopify, Etsy, and Peloton elevate their customer service standards, boost agent performance, and ensure consistent quality across all support channels.
Where is MaestroQA's Headquarters?
HQ Function
Serves as the central hub for product development, engineering, sales, marketing, and executive leadership, driving the company's overall strategy and innovation.
Notable Features:
Likely a modern, open-plan office space in a commercial building in Chelsea, NYC, designed to foster collaboration. Amenities would be typical for a tech company, focusing on employee well-being and productivity.
Work Culture:
Emphasizes collaboration, innovation, customer-centricity, and continuous improvement. The environment likely supports learning and empowers employees to enhance customer service quality through technology.
HQ Significance:
The NYC location provides access to a rich talent pool, investment opportunities, and a diverse market, positioning MaestroQA within a key global tech and business center.
Values Reflected in HQ: The workspace likely reflects MaestroQA's values of innovation, efficiency, and collaboration through its design, encouraging teamwork and the development of cutting-edge QA solutions.
Location:
MaestroQA serves a global clientele, providing its customer service quality assurance software to businesses across various regions. While its physical headquarters is in New York, its platform and support services are accessible worldwide, enabling international companies to improve their customer experience operations irrespective of their geographical location. Sales, customer success, and support functions are designed to cater to a global user base, often supported by a distributed team.
Street Address:
115 W 18th St
City:
New York
State/Province:
NY
Country:
USA
MaestroQA's Global Presence
Buying Intent Signals for MaestroQA
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of MaestroQA
As of April 2025, MaestroQA' leadership includes:
Investors of MaestroQA
MaestroQA has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Based on publicly available information, there have been no major C-suite executive hires or departures announced by MaestroQA in the past 12 months. The founding leadership team appears to remain consistent.
Technology (Tech Stack) used by MaestroQA
Discover the tools MaestroQA uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
MaestroQA Email Formats and Examples
MaestroQA primarily uses the email format {first}@maestroqa.com. This is a common pattern for many tech companies, facilitating direct communication.
{first}@maestroqa.com
Format
vasu@maestroqa.com
Example
85%
Success rate
News and media
Business Wire • April 24, 2024
MaestroQA Partners with Medallia for AI-Driven Agent Coaching
MaestroQA announced a strategic partnership with Medallia to integrate their AI-powered quality assurance and coaching capabilities with Medallia's experience management platform, aiming to enhance agent performance and customer satisfaction in contact centers....more
PR Newswire • October 17, 2023
MaestroQA Launches AI-Powered Auto QA
MaestroQA introduced AI-Powered Auto QA, a new feature designed to automate the quality assurance process for customer service interactions. This technology aims to help businesses scale their QA efforts, provide faster feedback to agents, and improve overall customer experience....more
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