What Does MADE.COM Do?

Total employees245
HeadquartersLondon
Founded2010

Made.com was a British e-commerce company that designed and sold furniture and home accessories online. Founded in 2010, it aimed to make high-end designer furniture accessible by cutting out intermediaries and selling directly to consumers. The company focused on a design-led, digitally native approach, offering a wide range of contemporary pieces. In November 2022, Made.com entered administration, and its brand, website, and intellectual property were subsequently acquired by Next plc, which now operates the Made.com online store.

Where Is MADE.COM's Headquarters?

HQ Function

Served as the central hub for design, marketing, technology, and administrative operations for the original online furniture retailer.

Notable Features:

Located in a modern office space in Shoreditch, reflecting its design-focused and tech-driven identity. It likely featured open-plan layouts to foster collaboration.

Work Culture:

Historically known for a dynamic, fast-paced, and creative work environment, attracting talent in design, technology, and e-commerce. It emphasized innovation and a start-up culture during its growth phase.

HQ Significance:

The London HQ was pivotal to Made.com's original brand identity, product development strategy, and its ambition to disrupt the traditional furniture market through an online-first model.

Values Reflected in HQ: The headquarters aimed to reflect Made.com's core values of innovative design, digital-first approach, and making stylish furniture more accessible.

Location:

Prior to its administration, Made.com operated primarily in the United Kingdom and several European countries, including France, Germany, Netherlands, Belgium, Austria, Switzerland, and Spain. Its global functions included design and product development (largely UK-based), e-commerce platform management, marketing tailored to different European regions, and an extensive supply chain operation with sourcing offices in Asia (e.g., China, Vietnam) to manage manufacturing and logistics.

Street Address:

5 Singer Street

City:

London

State/Province:

Greater London

Country:

United Kingdom

Where Else Does MADE.COM Operate Around the World?

Shanghai, China

Address: Sourcing and Operations Office

Managed relationships with Asian manufacturing partners, oversaw production, quality control, and coordinated shipping to European markets for the original Made.com.

Paris, France

Address: Former European Market Office & Showroom

To cater to the French customer base, manage local marketing initiatives, and provide a physical brand presence through a showroom for the original Made.com.

Ho Chi Minh City, Vietnam

Address: Sourcing and Quality Control Office

Supported the global supply chain by overseeing production and quality assurance for a portion of Made.com's product range.

Buying Intent Signals for MADE.COM

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading MADE.COM? Meet the Executive Team

As of April 2025, MADE.COM' leadership includes:

Ning Li - Co-Founder & Former CEO
Brent Hoberman - Co-Founder & Former Chairman
Philippe Chainieux - CEO (at time of administration)
Nicola Thompson - Former CEO (resigned August 2022)
Adrian Evans - CFO (at time of administration)

Who's Investing in MADE.COM?

MADE.COM has been backed by several prominent investors over the years, including:

Partech
Level Equity
Eight Roads Ventures
Vitruvian Partners
Long Arc Capital
Architas
Formerly listed on London Stock Exchange (Public Investors)

What Leadership Changes Has MADE.COM Seen Recently?

Hire0
Exits1

The period leading up to Made.com's administration in November 2022 involved key executive changes. The company's brand and IP were acquired by Next PLC, and Made.com as an independent operational entity ceased to exist. Consequently, there have been no executive hires or exits for the original Made.com entity in the last 12 months (e.g., May 2023 - May 2024). The following significant departure occurred prior to the administration:

Departures

Nicola Thompson, Nicola Thompson resigned as Chief Executive Officer of Made.com.

What Technology (Tech Stack) Is Used byMADE.COM?

Discover the tools MADE.COM uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

MADE.COM Email Formats and Examples

Prior to its administration in November 2022, Made.com commonly used standard corporate email formats. A frequently observed pattern was 'firstname.lastname@made.com'. These email formats are no longer active for the original Made.com entity.

firstname.lastname@made.com or firstinitiallastname@made.com

Format

jane.doe@made.com

Example

0%

Success rate

What's the Latest News About MADE.COM?

BBC NewsNovember 16, 2022

Made.com Collapses into Administration, Brand Acquired by Next

Online furniture retailer Made.com officially fell into administration in November 2022 after failing to secure a rescue buyer. High street giant Next PLC subsequently acquired Made.com's brand, intellectual property, and domain names for £3.4m, though the deal did not include staff or stock....more

The GuardianNovember 8, 2022

Made.com to Appoint Administrators, Halts New Orders

Made.com announced its intention to appoint administrators in early November 2022, leading to the suspension of its shares and halting of new customer orders. The move put hundreds of jobs at risk and created uncertainty for existing customer deliveries....more

Retail GazetteDecember 12, 2022

Next Relaunches Made.com Website Following Acquisition

Following its acquisition of the brand and IP, Next PLC swiftly relaunched the Made.com website in December 2022. The relaunch aimed to integrate the Made.com offering into Next's existing online infrastructure and continue selling products under the Made brand....more

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