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Macy's, Inc. is one of the nation's premier omni-channel retailers, operating stores, websites, and mobile apps under three iconic brands: Macy's, Bloomingdale's, and Bluemercury. With a rich history dating back to 1858, Macy's has become a staple in American retail, known for its wide selection of fashion, home goods, and beauty products, as well as signature events like the Macy's Thanksgiving Day Parade. The company is focused on delivering distinctive brands, compelling value, and memorable experiences to customers both in-store and online, navigating the evolving retail landscape through strategic initiatives like 'A Bold New Chapter' and digital transformation.
The headquarters houses key corporate functions including executive leadership, merchandising, marketing, finance, human resources, technology, and strategic planning for Macy's, Inc. and its brands.
The headquarters is co-located with the iconic Macy's Herald Square flagship store, a National Historic Landmark, known for its vast retail space, historic wooden escalators, and holiday window displays. Corporate offices are integrated within this historic retail environment.
The work culture at Macy's HQ is dynamic and fast-paced, reflecting the retail industry. It aims to foster innovation, collaboration, and a customer-centric approach. Employees experience a blend of corporate strategy and direct connection to the retail pulse.
The New York City headquarters signifies Macy's deep roots in American retail history and its central role in the fashion industry. Its location in a major global city provides access to talent, trends, and business opportunities.
Macy's primary retail operations are concentrated in the United States (Macy's and Bluemercury stores). Bloomingdale's operates stores internationally through licensing agreements in Dubai (UAE) and Kuwait. Macy's global presence also extends to product sourcing through international buying offices and a robust global supply chain. Some technology and support functions may involve global teams or vendors to support its omnichannel operations.
151 West 34th Street
New York
NY
USA
Address: Various operational offices; historically 7 West Seventh Street.
Serves as a key operational hub, supporting national operations and leveraging its historical significance and established infrastructure for the company.
Address: 5985 State Bridge Rd, Johns Creek, GA 30097 (Macy's Technology)
Drives technological innovation and supports the digital transformation of Macy's retail operations, serving as a critical tech hub for the entire company.
Address: 101 Tri-County Parkway, Springdale, OH 45246 (Macy's Credit and Customer Services)
Manages critical financial services and customer interaction points, supporting nationwide retail operations and customer loyalty programs.
Address: Various office spaces supporting digital and West Coast operations.
Supports digital innovation, merchandising, and technology initiatives, particularly with a focus on West Coast markets and talent.
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As of April 2025, Macy's' leadership includes:
Macy's has been backed by several prominent investors over the years, including:
Macy's has experienced significant leadership transitions in the past year, highlighted by Tony Spring's appointment as CEO in February 2024. The company also welcomed a new Chief Marketing Officer for the Macy's brand and saw key departures as it implements its 'A Bold New Chapter' strategy. Additionally, the CFO took on expanded COO responsibilities.
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Macy's, Inc. commonly uses standard corporate email formats. The most prevalent patterns typically involve combinations of an employee's first name, last name, and initials. These formats are standard for communication with corporate employees.
Common formats include [first].[last]@macys.com, [first_initial][last]@macys.com, or [first][last_initial]@macys.com. For example, jane.doe@macys.com or jdoe@macys.com.
Format
firstname.lastname@macys.com
Example
75%
Success rate
Reuters • April 22, 2024
Activist investor Arkhouse Management, along with Brigade Capital Management, increased its offer to acquire Macy's for $24 per share, valuing the department store chain at $6.6 billion. This follows Macy's earlier rejection of a $21 per share bid. Macy's board stated it would review the revised proposal....more
CNBC • February 27, 2024
Macy's announced plans to close approximately 150 underproductive stores over the next three years as part of its new 'A Bold New Chapter' strategy. The company aims to focus on its more profitable locations, expand its luxury brands Bloomingdale's and Bluemercury, and enhance its digital business....more
Macy's, Inc. Press Release • February 5, 2024
Tony Spring officially became the Chief Executive Officer of Macy's, Inc., succeeding Jeff Gennette who retired. Spring, formerly President and CEO-Elect, will lead the company in its ongoing transformation and execution of its strategic priorities....more
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