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The Macau Government Tourist Office (MGTO) is the public entity responsible for promoting, developing, and coordinating tourism activities in the Macao Special Administrative Region (SAR). Its mission is to position Macau as a world centre of tourism and leisure, enhance visitor experiences, and contribute to the sustainable development of the tourism industry. MGTO undertakes global marketing campaigns, regulates tourism-related businesses, supports local events and festivals, and provides comprehensive information services to travelers and industry stakeholders.
Serves as the primary administrative center for Macau's tourism strategy, policy formulation, international promotion, industry regulation, and visitor services coordination.
A modern office facility within the Edifício 'Hotline', designed for efficient governmental operations and strategic tourism management. It facilitates coordination among various departments involved in Macau's tourism sector.
Professional, public service-driven, and internationally-minded. The culture emphasizes collaboration, strategic planning, and the promotion of Macau's unique cultural heritage and diverse tourism offerings. There's a strong focus on adapting to global tourism trends and fostering industry partnerships.
The headquarters is the nerve center for all official tourism initiatives in Macau. It plays a crucial role in shaping Macau's image as a global tourist destination, managing industry standards, and driving economic benefits through tourism.
The Macau Government Tourist Office strategically extends its reach through a global network of representative offices and partnerships in key source markets across Asia (including Mainland China, Hong Kong, Taiwan region, Japan, South Korea, India, Indonesia, Malaysia, Philippines, Singapore, Thailand), Europe (including Portugal, UK, Germany), North America (USA, Canada), and Oceania (Australia). These international outposts are crucial for implementing targeted marketing campaigns, participating in major travel expositions, fostering relationships with local travel trade and media, and providing accessible information to prospective visitors, thereby supporting Macau's goal of diversifying its tourism markets and enhancing its international profile.
Alameda Dr. Carlos d'Assumpção, n.os 335-341, Edifício "Hotline", 12º andar, Macau
Macau
Macao SAR
China
Address: Unit H, 20/F, Success Commercial Building, 245-251 Hennessy Road, Wanchai, Hong Kong
To attract visitors from Hong Kong and Southern China, facilitate cross-border tourism initiatives, and provide on-ground support for marketing campaigns in this critical source market.
Address: MGTO Representative in Portugal, c/o Global Communication & Management Lda., Av. 5 de Outubro, nº 35 – 4º Dto., 1050-047 Lisboa, Portugal
To strengthen Macau's tourism presence in Europe, particularly in Portugal, by fostering travel trade partnerships and executing targeted marketing strategies.
Address: MGTO USA Representative, 5901 W. Century Blvd, Suite 950, Los Angeles, CA 90045, USA
To develop and expand the North American tourist market for Macau, highlighting its unique attractions and experiences to potential long-haul travelers.
Address: MGTO Representative in Beijing, Unit 1107, Level 11, China World Office 1, No.1 Jianguomenwai Avenue, Chaoyang District, Beijing 100004, China
To capitalize on the significant Mainland Chinese tourist market, fostering strong relationships and executing targeted promotional activities across various regions of China.
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As of April 2025, Macao Government Tourism Office' leadership includes:
Macao Government Tourism Office has been backed by several prominent investors over the years, including:
No major publicly announced changes (hires or exits) at the Director or Deputy Director levels of the Macau Government Tourist Office have been noted in the past 12 months (as of early 2024). Leadership in such government bodies tends to be stable, with changes typically announced officially by the Macao SAR Government.
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The Macau Government Tourist Office utilizes official departmental email addresses for public and industry communication, ensuring inquiries are directed to the appropriate teams. The primary general contact email is widely publicized. While specific individual staff email patterns (e.g., for direct contact with specific personnel) are not generally listed for public use, communication through official channels is efficient and recommended.
Primarily uses specific functional/departmental emails. The main public contact is `mgto@macaotourism.gov.mo`.
Format
mgto@macaotourism.gov.mo
Example
95%
Success rate
Macau Business • February 19, 2024
The Macao Government Tourism Office (MGTO) is projecting 33 million visitor arrivals for 2024, approximately 84% of the pre-pandemic levels seen in 2019. This forecast reflects growing optimism in Macau's tourism recovery....more
TravelDailyNews Asia & Pacific • January 26, 2024
The Macao Government Tourism Office participated in FITUR 2024, a major international tourism trade fair in Madrid, Spain, from January 24-28. MGTO aimed to promote Macau's diverse 'Tourism+' offerings and attract more European visitors....more
Macao News • February 7, 2024
The Macao Government Tourism Office (MGTO) anticipated a significant surge in visitor arrivals during the Chinese New Year Golden Week, with numerous festive events and activities planned to attract tourists....more
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