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Marks & Spencer (commonly known as M&S) is a major British multinational retailer with headquarters in London, England. It specialises in selling clothing, home products and food products, mostly of its own label. The company was founded in 1884 by Michael Marks and Thomas Spencer in Leeds. M&S is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. The company has a significant online presence and operates through a mix of company-owned and franchise stores internationally.
Serves as the central hub for global strategy, corporate governance, financial management, brand development, and key operational decisions for Marks & Spencer.
Located in the modern Paddington Basin development, Waterside House is a contemporary office building designed to foster collaboration and innovation.
M&S's HQ fosters a dynamic and collaborative work environment, focused on retail excellence, customer satisfaction, and adapting to the evolving retail landscape. There's a strong emphasis on sustainability and ethical practices.
The Paddington headquarters signifies M&S's commitment to being a leading UK retailer, centrally located for access to talent, partners, and representing its modern image.
Marks & Spencer supports a wide range of functions globally, including retail operations through company-owned and franchise stores, international sourcing for clothing and home goods, food product development and distribution, and online retail serving numerous countries. Key functions include supply chain management, quality assurance, marketing, and customer support tailored to regional markets across Europe, Asia, and the Middle East.
Waterside House, 35 North Wharf Road
London
England
United Kingdom
Address: MediaCityUK, Salford Quays, M50 2NT (representative address for the area, specific M&S building may vary)
Leverages the talent pool in the North West for digital and tech roles, enhancing M&S's omnichannel capabilities across the UK.
Address: Kings Meadow Road, Chester Business Park, Chester, CH99 9FB
Centralizes financial services and customer relations operations, benefiting from the established business park infrastructure.
Address: Unitech Cyber Park, Sector 39, Gurugram, Haryana 122003, India (representative for M&S sourcing/tech office)
Facilitates sourcing from the Asian subcontinent and provides IT development and support for global operations, leveraging local expertise and cost efficiencies.
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As of April 2025, Mabē' leadership includes:
Mabē has been backed by several prominent investors over the years, including:
Marks & Spencer has seen notable executive transitions, including the planned step-down of Co-CEO Katie Bickerstaffe and changes in the CFO role, reflecting ongoing strategic adjustments within the company.
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Marks & Spencer typically utilizes a standard corporate email format. The most common structure is [first].[last]@marksandspencer.com. Variations might exist for specific departments or roles.
firstname.lastname@marksandspencer.com
Format
jane.doe@marksandspencer.com
Example
80%
Success rate
Reuters • May 7, 2024
Marks & Spencer is launching a new recipe box service called 'M&S Kitchen,' delivering meal kits with pre-portioned ingredients directly to consumers' homes, tapping into the growing meal kit market....more
The Guardian • March 7, 2024
Katie Bickerstaffe is to step down as co-chief executive of Marks & Spencer in July, leaving Stuart Machin as the sole CEO. She will continue as an adviser for a year....more
Financial Times • November 8, 2023
Marks and Spencer reported a significant rise in first-half profits, with strong performance in both its food and clothing divisions, indicating its multiyear turnround plan is gaining traction....more
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