HQ Function

The Melbourne headquarters serves as the central hub for Lumo Energy's retail operations, including customer service leadership, marketing, sales, product development, and strategic business management for its services across multiple Australian states.

Notable Features:

Located in a modern, A-grade commercial office building in Melbourne's CBD, offering contemporary workspaces designed for collaboration and efficiency. The facilities are shared with other Snowy Hydro entities, promoting synergy within the group.

Work Culture:

Lumo Energy fosters a customer-focused work culture, emphasizing teamwork, responsiveness, and a commitment to providing value in the competitive energy market. Being part of Snowy Hydro, there's an underlying culture of reliability and contributing to Australia's energy landscape.

HQ Significance:

The Melbourne headquarters is crucial for coordinating Lumo Energy's national retail strategy, managing customer relationships, and ensuring operational excellence across its service territories. Its location in a major business hub facilitates access to talent and industry partnerships.

Values Reflected in HQ: The headquarters' setup reflects values of efficiency, collaboration (through co-location with Snowy Hydro/Red Energy), customer-centricity, and a professional approach to energy retail.

Location:

Lumo Energy's operations are exclusively focused on the Australian domestic energy market. It serves customers in Victoria, South Australia, New South Wales, and Queensland. Lumo Energy does not have an international presence or offices outside of Australia. Its parent company, Snowy Hydro, also primarily operates within Australia.

Street Address:

Level 8, 567 Collins Street

City:

Melbourne

State/Province:

VIC

Country:

Australia