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LUMA Institute is a global company that equips individuals, teams, and organizations to innovate and solve complex problems through the practice of Human-Centered Design. They provide a flexible system of methods, training programs (both in-person and virtual), and digital tools (like LUMA Workplace®) to foster collaboration, creativity, and a customer-centric approach. LUMA's goal is to make design thinking accessible and actionable for everyone, enabling them to create better products, services, and experiences.
Serves as the primary center for operations, curriculum development, global strategy, instructor certification, and product development for LUMA Workplace®.
Located in The Terminal, a historic building in Pittsburgh's Strip District, redeveloped into a modern hub for tech and creative companies. The office space is designed to foster collaboration and embody design thinking principles.
Emphasizes collaboration, continuous learning, human-centered problem-solving, and a passion for empowering others. The environment encourages creativity, experimentation, and a practical application of design methods.
Pittsburgh's transformation into a technology and innovation hub aligns with LUMA's mission. The HQ location in a revitalized historic landmark reflects the company's ethos of innovation and purposeful design.
LUMA Institute supports organizations worldwide through its Pittsburgh headquarters, regional coordination, and an extensive global network of certified instructors and partners. They deliver training, workshops, and consulting services across North America, South America, Europe, the Middle East, Africa, and Asia-Pacific, adapting their Human-Centered Design system to diverse cultural and business contexts to empower innovation globally.
2100 Smallman Street, Suite 203
Pittsburgh
PA
USA
Address: Operates through a distributed global network of certified instructors and regional partners rather than numerous fixed branch offices. For EMEA, coordination might be centered around key European cities like London.
To provide localized support, culturally relevant training adaptations, and build strong client relationships within specific international markets, ensuring the LUMA System is effectively applied globally.
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As of April 2025, LUMA Institute' leadership includes:
LUMA Institute has been backed by several prominent investors over the years, including:
Based on publicly available information, LUMA Institute's core executive team has remained stable, with no major widely publicized hires or departures in the top leadership roles within the last 12 months. Focus appears to be on internal growth and platform development.
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LUMA Institute likely employs standard professional email formats. The most common patterns observed for companies of this nature are [first].[last]@luma-institute.com or [first_initial][last]@luma-institute.com.
[first].[last]@luma-institute.com
Format
jane.doe@luma-institute.com
Example
85%
Success rate
LUMA Institute Blog • November 1, 2023
LUMA Institute announced the launch of LUMA Workplace® 4.0, the latest iteration of their digital platform. This version brings enhanced features, an improved user experience, and expanded resources designed to help individuals and teams apply Human-Centered Design methods more effectively in their daily work....more
LUMA Institute Blog • August 10, 2023
LUMA Institute announced that its LUMA System of Innovating is now fully available in Japanese, including method cards and resources. This expansion aims to better serve their clients and partners in Japan, making design thinking more accessible to Japanese-speaking users....more
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