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Lowell Group is one of Europe's largest credit management companies with a mission to make credit work better for everyone. It operates across several European countries, including the UK, Germany, Austria, Switzerland, and the Nordics. Lowell helps consumers and businesses manage their financial obligations by purchasing non-performing debt portfolios from financial institutions and other creditors, then working with customers to establish affordable and sustainable repayment plans. The company leverages data analytics and a customer-centric approach to optimize collections processes ethically and effectively.
Serves as the main hub for group-level strategic decision-making, corporate governance, finance, technology leadership, and central operational support for its European entities.
Located in Thorpe Park, a modern business park, the headquarters likely features contemporary office design, advanced IT infrastructure, and collaborative workspaces designed to support a dynamic workforce.
The HQ fosters a professional, data-driven, and results-oriented work culture, emphasizing collaboration, innovation in credit management, and ethical practices. There's a strong focus on compliance and customer outcomes.
The Leeds HQ is strategically important for coordinating Lowell's diverse European operations, ensuring consistent application of best practices, and driving the group's growth strategy across different markets.
Lowell Group has a significant pan-European presence, with core operations strategically located in the United Kingdom, Germany (DACH region including Austria and Switzerland), and the Nordic countries (Norway, Sweden, Denmark, Finland). Globally, these functions support debt purchasing from various creditors, comprehensive credit management services, advanced data analytics for optimizing collections, customer service operations, and ensuring robust regulatory compliance across all jurisdictions of operation.
No. 1 The Square, Thorpe Park View, Thorpe Park
Leeds
West Yorkshire
United Kingdom
Address: Am EUROPA-CENTER 1b, 45145 Essen, Germany
Manages local debt acquisition, collections strategies tailored to the German regulatory environment, and customer interactions, leveraging local expertise and market knowledge.
Address: Vitaminveien 1A, 0485 Oslo, Norway
Coordinates operations across the Nordic region, ensuring compliance with local regulations and providing tailored credit management solutions to clients and customers in these markets.
Address: ICON TOWER, Wiedner Gürtel 13, Turm 24, 1100 Wien, Austria
Provides localized credit management services within Austria, working closely with the German operations to serve the broader DACH market effectively.
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As of April 2025, Lowell Group' leadership includes:
Lowell Group has been backed by several prominent investors over the years, including:
Lowell Group has seen some key executive transitions in the past year, notably with Shonhodeep Lala taking over as Group CFO.
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Lowell Group likely utilizes common corporate email address formats. The most prevalent patterns are typically [firstname].[lastname]@[domain] or [firstinitial][lastname]@[domain]. The specific domain may vary based on the country of operation (e.g., @lowellgroup.co.uk, @lowell.de). For group-level communication, @lowell.com or @lowellgroup.com might be used.
firstname.lastname@lowell.com (or country-specific domain like lowellgroup.co.uk, lowell.de)
Format
jane.doe@lowell.com
Example
80%
Success rate
Lowell Group Website • 2024-01-17
Lowell announced the appointment of Shonhodeep Lala as Group Chief Financial Officer (CFO). He succeeds John Pears, who remains with the Group taking on the role of Regional CEO, UK & Nordics (Interim)....more
Lowell Group Website • 2023-11-16
Lowell Group published its financial results for the third quarter of 2023, highlighting stable collection performance and continued focus on its strategic priorities in its key European markets....more
Lowell Group Website • 2023-05-18
Lowell announced its first-quarter 2023 financial results, reporting on its operational performance and market conditions across Europe. The company emphasized its robust business model and customer engagement strategies....more
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