L.L.Bean, Inc. is a renowned American retailer specializing in high-quality outdoor clothing, footwear, and equipment. Founded in 1912 by Leon Leonwood Bean in Freeport, Maine, the company started with a single product, the Maine Hunting Shoe (also known as 'Bean Boots'). L.L.Bean is celebrated for its legendary customer service, lifetime satisfaction guarantee, and commitment to encouraging outdoor activities. It operates through retail stores, an online platform, and catalogs, offering a wide range of products for men, women, and children, as well as home goods and travel accessories. The company remains privately held and family-owned, emphasizing traditional values, craftsmanship, and a deep appreciation for the outdoors.
Serves as the central hub for L.L.Bean's corporate operations, including executive management, product design and development, marketing, merchandising, and administrative functions.
The Freeport campus includes the iconic L.L.Bean Flagship Retail Store, open 24/7/365, which is a major tourist attraction. The campus also features corporate offices, an Outdoor Discovery Programs center, and often reflects the company's outdoor ethos with natural landscaping and employee amenities promoting an active lifestyle.
L.L.Bean's work culture is known for fostering a passion for the outdoors, work-life balance, and a strong sense of community. Employees often share an appreciation for the company's heritage and commitment to quality and customer service. The company promotes employee well-being and outdoor engagement.
The Freeport headquarters is deeply intertwined with L.L.Bean's history and brand identity, having been the company's home since its inception. It symbolizes the brand's roots in Maine and its dedication to outdoor traditions. It's also a significant employer and economic contributor to the region.
L.L.Bean primarily serves customers in the United States and Canada through its retail stores, catalogs, and e-commerce website. Internationally, L.L.Bean has a notable retail and online presence in Japan, managed through L.L.Bean International. The company also ships to over 170 countries worldwide via its U.S. website, supporting global sales and customer service. Key global functions include international e-commerce, global shipping logistics, international retail operations (notably in Japan), and brand management for overseas markets.
15 Casco Street
Freeport
Maine
USA
Address: Not publicly specified for manufacturing site, generally Industrial Parkway area
Supports L.L.Bean's commitment to American manufacturing for key heritage products and leverages local skilled labor in Maine.
Address: Not publicly specified for manufacturing site
Contributes to local employment and maintains a portion of L.L.Bean's manufacturing within its home state of Maine.
Address: Specific address for fulfillment center not broadly publicized, located near corporate HQ.
Centralizes distribution operations in proximity to the corporate headquarters, optimizing logistics for North American customers.
Address: L.L.Bean International, Japan Branch Office (specific address varies, typically in a commercial district)
Serves as the hub for one of L.L.Bean's most important international markets, catering to the specific needs and preferences of Japanese consumers.
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As of April 2025, L.L.Bean' leadership includes:
L.L.Bean has been backed by several prominent investors over the years, including:
L.L.Bean has seen some strategic appointments in its leadership and board over the past year, focusing on international growth and brand expertise. Publicly announced exits are minimal, suggesting relative stability in the core executive team.
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L.L.Bean commonly uses a first initial followed by the last name for its employee email addresses. Variations might exist for common names or specific departments, but this is a widely observed pattern.
[first_initial][last]@llbean.com
Format
jsmith@llbean.com
Example
85%
Success rate
L.L.Bean Press Room • October 25, 2023
L.L.Bean announced the appointment of Greg Tunney, an experienced executive in global brand building, to its Board of Directors. Tunney brings extensive experience from leadership roles at R.G. Barry Corporation, Phoenix Footwear Group, and Wolverine World Wide....more
SGB Media • April 18, 2023
L.L.Bean announced the hiring of Charlie Bruder as senior vice president of L.L.Bean International and Wholesale. Bruder will be responsible for expanding the company's global footprint and omnichannel wholesale distribution....more
L.L.Bean Press Room • September 12, 2023
L.L.Bean committed an additional $500,000 to The Trust for Public Land, bringing its total contribution to $1.5 million to support efforts to create and improve parks in communities that lack access to green space....more
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