What Does LiveWorld Do?

Total employees184
HeadquartersLos Gatos
Founded1996

LiveWorld is a digital agency and software company specializing in social media solutions that help companies build stronger customer relationships. They provide a full range of services including social media strategy, content moderation, customer service, and engagement, supported by their proprietary technology. LiveWorld particularly focuses on highly regulated industries such as pharmaceuticals, healthcare, and financial services, ensuring compliance while fostering meaningful online interactions. Their approach combines human expertise with AI-powered software to manage conversations at scale, protect brand reputation, and derive actionable insights from social data.

Where Is LiveWorld's Headquarters?

HQ Function

The headquarters serves as the central hub for executive leadership, strategic planning, product development, engineering, finance, and core operations.

Notable Features:

Located in a commercial district, offering modern office amenities conducive to collaboration and innovation. Its proximity to other tech companies and talent pools is a key feature.

Work Culture:

LiveWorld fosters a collaborative, innovative, and client-focused work culture. Employees often highlight the supportive environment, opportunities for growth, and the company's expertise in the evolving social media landscape. Emphasis is placed on work-life balance, with many remote work opportunities.

HQ Significance:

Being headquartered in Silicon Valley provides LiveWorld with access to cutting-edge technology trends, a rich talent pool, and a network of industry leaders and partners, crucial for a company at the forefront of digital and social media services.

Values Reflected in HQ: The headquarters' location and operational style likely reflect LiveWorld's values of innovation, expertise, client-centricity, and adaptability in the fast-paced digital world.

Location:

LiveWorld supports global brands with multilingual social media moderation, customer care, and digital engagement strategies. Their operational model, including a distributed workforce, allows them to operate across various time zones and provide 24/7 coverage for clients with international audiences. They manage online communities and customer interactions in numerous languages, ensuring culturally relevant and compliant communications worldwide.

Street Address:

20 S. Santa Cruz Avenue, Suite 300

City:

Los Gatos

State/Province:

CA

Country:

USA

Where Else Does LiveWorld Operate Around the World?

New York, NY, USA

Address: While a specific office address is not prominently listed, LiveWorld maintains a significant operational presence in New York, largely supporting remote teams.

To provide localized support for clients in the Eastern US, tap into the region's talent pool, and maintain proximity to major industry hubs.

Distributed/Remote

Address: N/A - Operates with a significant number of remote employees globally.

Allows access to a broader talent pool, provides 24/7 operational capabilities for global clients, and offers flexibility to employees.

Buying Intent Signals for LiveWorld

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading LiveWorld? Meet the Executive Team

As of April 2025, LiveWorld' leadership includes:

Peter Friedman - Chairman & Chief Executive Officer
David Houston - Chief Financial Officer
Frank Chevallier - Chief Product & Technology Officer
Jenna Wood - SVP, Client Services
Jason Mestrits - SVP, Sales & Marketing
Martin Bishop - VP, Business Development, Healthcare

Who's Investing in LiveWorld?

LiveWorld has been backed by several prominent investors over the years, including:

Publicly Traded (OTCQB: LWLD)
Technology Crossover Ventures (TCV) - Past Key Investor
SCP Private Equity Partners - Past Key Investor
Various individual and institutional shareholders (current)

What Leadership Changes Has LiveWorld Seen Recently?

Hire0
Exits0

No major high-profile C-suite executive hires or exits publicly announced for LiveWorld in the immediate last 12 months. Key leadership appears stable based on available information.

What Technology (Tech Stack) Is Used byLiveWorld?

Discover the tools LiveWorld uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

LiveWorld Email Formats and Examples

LiveWorld primarily uses the email format combining the first initial and last name. Variations might exist, but this is the most commonly observed pattern.

flast@liveworld.com

Format

jdoe@liveworld.com

Example

85%

Success rate

What's the Latest News About LiveWorld?

GlobeNewswireMarch 07, 2024

LiveWorld Reports Fourth Quarter and Full Year 2023 Results

LiveWorld announced its financial results for the fourth quarter and full year ended December 31, 2023. The company highlighted revenue figures and discussed performance in its key service areas, particularly within the healthcare sector. The report detailed revenue of $2.3 million for Q4 2023 and $9.9 million for the full year....more

GlobeNewswireNovember 09, 2023

LiveWorld Reports Third Quarter 2023 Financial Results

LiveWorld reported its financial results for the third quarter ended September 30, 2023. The company shared insights into its revenue streams and operational performance, emphasizing continued focus on providing specialized social media solutions for regulated industries....more

LiveWorld BlogJune 15, 2023

Navigating Adverse Events in Pharma Social Media: A Guide for Marketers

LiveWorld published a blog post offering guidance for pharmaceutical marketers on managing adverse event reporting and discussions on social media platforms, highlighting their expertise in compliance and patient safety within digital communications....more

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