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Liquid Web
What Does Liquid Web Do?
Liquid Web is a market leader in managed hosting and managed application cloud, specializing in serving web and cloud professionals. With a strong focus on Small to Medium-sized Businesses (SMBs), designers, developers, and agencies, Liquid Web offers a broad portfolio of services including dedicated servers, VPS hosting, cloud dedicated, managed WordPress, managed WooCommerce, and VMware Private Cloud. They are renowned for their 'Heroic Support®' – highly responsive, 24/7/365 human assistance – and boast an industry-leading Net Promoter Score. Liquid Web's mission is to empower web professionals worldwide to create and manage their online presence with ease and reliability.
Where Is Liquid Web's Headquarters?
HQ Function
Serves as the primary administrative, operational, and support hub for Liquid Web's global activities. It houses key departments including executive leadership, engineering, 'Heroic Support®' teams, sales, and marketing.
Notable Features:
Modern tech office environment focused on fostering collaboration and supporting its 'Heroic Support®' teams. While not a public-facing venue, it's equipped for 24/7 operations and houses critical infrastructure apart from the dedicated data centers.
Work Culture:
Customer-obsessed, technically driven, and collaborative. The Lansing HQ embodies the 'Heroic Support®' ethos, with a strong emphasis on employee expertise, problem-solving, and responsiveness to client needs. It supports a culture of continuous learning and dedication to service.
HQ Significance:
The Lansing headquarters is the nerve center of Liquid Web's global operations and the birthplace of its 'Heroic Support®' philosophy. It underscores the company's commitment to US-based operations and support, and its long-standing presence in Michigan highlights its community roots and contribution to the local tech scene.
Values Reflected in HQ: The HQ design and operations reflect Liquid Web's core values of reliability, customer-centricity, technical excellence, and employee empowerment. Its function as a central hub for 'Heroic Support®' demonstrates a commitment to dependable and expert service.
Location:
Liquid Web provides its managed hosting and cloud services to customers in over 150 countries. This global reach is supported by its strategically located, privately-owned and operated data centers in the United States (Michigan and Arizona) and Europe (Amsterdam). These facilities ensure high availability, robust security, low latency, and disaster recovery capabilities for a worldwide clientele. Their renowned 'Heroic Support®' is available 24/7/365 to all customers, regardless of their geographical location.
Street Address:
4428 S. Creyts Rd
City:
Lansing
State/Province:
MI
Country:
USA
Where Else Does Liquid Web Operate Around the World?
Lansing, Michigan, USA (US-CENTRAL Data Center)
Address: 2703 Ena Drive, Lansing, MI 48917, USA
Serves as a primary hosting location for customers in the Central United States and across North America, offering high-performance, secure hosting and disaster recovery options.
Phoenix, Arizona, USA (US-WEST Data Center)
Address: 120 E Van Buren St, Phoenix, AZ 85004, USA (Utilizing PhoenixNAP facility)
Caters to clients requiring a West Coast presence for lower latency to users in that region and the Asia-Pacific. Also provides geographic redundancy for business continuity planning.
Amsterdam, Netherlands (EU-CENTRAL Data Center)
Address: Science Park 610, 1098 XH Amsterdam, Netherlands (Utilizing Digital Realty/Interxion AMS5 facility)
Supports the European customer base by offering high-performance hosting, low-latency connectivity within Europe, and ensuring data sovereignty for regional clients.
Buying Intent Signals for Liquid Web
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Liquid Web? Meet the Executive Team
As of April 2025, Liquid Web' leadership includes:
Who's Investing in Liquid Web?
Liquid Web has been backed by several prominent investors over the years, including:
What Leadership Changes Has Liquid Web Seen Recently?
Liquid Web strengthened its executive team in the past year with the key appointment of Jeff Robinson as Chief Revenue Officer in August 2023. This strategic hire aims to accelerate growth and expand market reach. This follows the CEO transition in early 2023 (January 2023) where Carrie Wheeler, former COO, succeeded Jim Geiger as CEO. The executive team is focused on driving innovation in managed cloud and commerce solutions.
New Appointments:
What Technology (Tech Stack) Is Used byLiquid Web?
Discover the tools Liquid Web uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Liquid Web Email Formats and Examples
Liquid Web typically utilizes a standard corporate email format, most commonly the first initial of an employee's first name followed by their full last name.
[first_initial][last]@liquidweb.com
Format
jdoe@liquidweb.com
Example
85%
Success rate
What's the Latest News About Liquid Web?
PR Newswire • April 9, 2024
Liquid Web Earns Top Spots in G2's Spring 2024 Reports, Highlighting Excellence in Managed Hosting and Cloud Services
Liquid Web announced its recognition in multiple G2 Spring 2024 Grid® Reports, underscoring its leadership in various hosting categories including Managed Hosting, VPS, Dedicated Servers, and Cloud Hosting. These awards are based on verified customer reviews and reflect high customer satisfaction and market presence....more
GlobeNewswire • November 15, 2023
Liquid Web Family of Brands Recognized as a 2023 Top Workplace in Michigan
The Liquid Web Family of Brands (Liquid Web, Nexcess, and StellarWP) has been awarded a Top Workplaces 2023 honor by The Detroit Free Press Top Workplaces. This prestigious recognition is based solely on employee feedback gathered through a third-party survey, highlighting the company's positive work environment and culture....more
Liquid Web Press Release • August 29, 2023
Liquid Web Appoints Jeff Robinson as Chief Revenue Officer
Liquid Web announced the appointment of Jeff Robinson as its new Chief Revenue Officer (CRO). Robinson will lead the global sales and partnership organizations for the Liquid Web family of brands, focusing on driving revenue growth and expanding market share....more
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