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Lighthouse Works is a U.S.-based social enterprise committed to creating diverse and inclusive employment opportunities, primarily for individuals who are blind or visually impaired. They achieve this by offering high-quality business process outsourcing (BPO) services to commercial and government clients. These services include contact center solutions, supply chain management, custodial services, and digital accessibility services. By choosing Lighthouse Works, clients not only receive excellent service but also contribute to a mission of empowerment and economic independence for a historically underemployed population.
Serves as the primary operational and administrative center, housing leadership, training facilities, and core service delivery teams.
The facility is designed with accessibility at its core, likely featuring assistive technologies, tactile wayfinding, and workspaces optimized for visually impaired employees.
A mission-driven, inclusive, and supportive environment focused on empowering employees, fostering skill development, and celebrating individual contributions to the collective success.
The headquarters is a tangible representation of Lighthouse Works's commitment to its mission, showcasing a model for accessible and inclusive workplaces that enable people with visual impairments to thrive professionally.
While Lighthouse Works's physical operations and direct employment are primarily based in the United States, their services, particularly digital accessibility consulting and contact center solutions, can support clients with national and international operations. Their impact is global through the best practices they promote for inclusive employment and accessible digital experiences.
2500 Kunze Ave
Orlando
FL
USA
Address: Specific street address not publicly listed, functions as a service delivery center.
To tap into the talent pool in South Carolina, support specific government or commercial contracts, and extend the organization's mission geographically.
Address: Specific street address not publicly listed, likely a service delivery or contract fulfillment site.
To broaden service delivery capabilities and employment reach within the Tampa Bay area and surrounding regions.
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As of April 2025, Lighthouse Works' leadership includes:
Lighthouse Works has been backed by several prominent investors over the years, including:
Based on available public information, there have been no major publicly announced executive hires or departures at Lighthouse Works within the last 12 months. The leadership team appears stable.
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Lighthouse Works likely utilizes a common professional email format, typically combining elements of an employee's name with the company domain.
[first_initial][last]@lighthouseworks.com
Format
kjohnson@lighthouseworks.com
Example
80%
Success rate
PR Newswire • October 10, 2023
Lighthouse Works announced it has been awarded a contract by the Naval Supply Systems Command (NAVSUP) Business Systems Center to provide Tier 1 and Tier 2 customer support services. This contract is expected to create additional employment opportunities for professionals who are blind or visually impaired....more
South Carolina Department of Commerce • February 1, 2023
Lighthouse Works, Inc. announced plans to establish operations in Dorchester County, South Carolina. The company’s $1.9 million investment is projected to create 60 new jobs for individuals who are blind or visually impaired, expanding its mission to provide employment and empowerment....more
Lighthouse Works Blog • May 17, 2023
Lighthouse Works published a blog post emphasizing the critical role of digital accessibility for businesses and organizations, highlighting how accessible websites and applications benefit everyone, not just users with disabilities, and reinforce a company's commitment to inclusivity....more
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