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Lifeline Australia is a national charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. Committed to an Australia free of suicide, Lifeline offers support through phone (13 11 14), text, and online chat, delivered by a dedicated network of trained crisis supporters. Beyond immediate crisis intervention, Lifeline also provides resources, community programs, and advocates for mental health and suicide prevention awareness.
The National Office serves as the central administrative, strategic, and coordinating body for Lifeline's operations across Australia. It oversees national standards, research, advocacy, fundraising, and support for the federated network of Lifeline Centres.
The National Office is primarily a functional administrative space. Its notability lies in its pivotal role in coordinating a vast national network of crisis support services rather than specific architectural highlights.
The work culture at Lifeline Australia's National Office is mission-driven, emphasizing compassion, collaboration, resilience, and innovation. Staff are dedicated to supporting frontline services and advancing suicide prevention efforts nationally.
The headquarters is significant as it leads and unifies one of Australia's largest and most critical mental health and crisis support organizations, ensuring consistent service quality and strategic direction for suicide prevention nationwide.
Lifeline Australia's core mission and operations are focused within Australia. However, it is a prominent member of Lifeline International, a network of crisis support services around the world. Through this affiliation, Lifeline Australia contributes to global best practices in suicide prevention and crisis support, sharing knowledge and learning from international counterparts.
Level 3, 15 Moore Street
Canberra
ACT
Australia
Address: Lifeline operates through a federated network of over 40 Lifeline Centres located in communities across all Australian states and territories. Specific addresses can be found via the main Lifeline Australia website.
To provide accessible, community-based crisis support and suicide prevention services tailored to the unique needs of their local populations, ensuring that help is available where and when it's needed.
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As of April 2025, Lifeline Australia' leadership includes:
Lifeline Australia has been backed by several prominent investors over the years, including:
Based on publicly available information and company announcements, Lifeline Australia's core C-suite executive team has maintained stability over the past 12 months. There have been no major publicly announced departures or new appointments at this level, indicating continuity in leadership as the organization pursues its strategic objectives.
Discover the tools Lifeline Australia uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Lifeline Australia does not publicly disclose a directory of staff email formats. For official communication, it is recommended to use the contact forms available on their website (lifeline.org.au) or general enquiry email addresses provided there. Commonly, organizations of this nature may use formats like firstname.lastname@lifeline.org.au or an initial followed by lastname.
firstname.lastname@lifeline.org.au (unconfirmed general pattern)
Format
john.doe@lifeline.org.au (example only, not a real address)
Example
60%
Success rate
Lifeline Australia • May 14, 2024
Lifeline Australia responded to the Federal Budget 2024-25, acknowledging cost-of-living relief measures while underscoring the critical need for sustained investment and systemic reform in Australia's mental health care system to meet escalating demand....more
Lifeline Australia • May 1, 2024
Lifeline Australia unveiled a new national campaign titled 'You Don’t Have To Do This Alone.' The campaign aims to encourage individuals experiencing distress or suicidal thoughts to reach out for support and emphasizes that help is available....more
Lifeline Australia • April 18, 2024
Lifeline Australia reported a troubling increase in contacts related to domestic and family violence, highlighting the pervasive nature of this issue and the urgent need for comprehensive support systems for those affected....more
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