HQ Function

Serves as the central hub for Lens.com's e-commerce operations, including customer service, order processing and fulfillment, inventory management, marketing, and corporate administration.

Notable Features:

The facility at 'One Lens.com Parkway' suggests a purpose-designed or significantly adapted space, likely incorporating modern office areas with extensive warehousing and advanced logistics capabilities for efficient distribution of contact lenses.

Work Culture:

A customer-centric and performance-driven environment, focusing on operational efficiency, technological innovation in e-commerce, and collaborative teamwork to ensure a seamless online shopping experience. As part of 1-800 Contacts, the culture may also reflect broader corporate values of the parent company.

HQ Significance:

The headquarters is critical to Lens.com's operations, enabling it to manage a large volume of orders, maintain a comprehensive inventory, and provide timely customer support, thereby supporting its position as a key player in the online contact lens retail market.

Values Reflected in HQ: The headquarters' operations likely reflect values such as customer satisfaction, efficiency, reliability, accessibility of vision care products, and innovation in e-commerce logistics.

Location:

Lens.com primarily serves customers within the United States, including all 50 states, U.S. territories (Puerto Rico, U.S. Virgin Islands, Guam), and APO/FPO/DPO addresses. The company also extends its shipping capabilities internationally to Canada, Australia, and the United Kingdom, supporting its global customer base through its online platform.

Street Address:

One Lens.com Parkway

City:

St. Charles

State/Province:

Missouri

Country:

USA