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LeadDesk is a leading European provider of cloud-based contact center software. They offer a comprehensive suite of tools powered by AI designed to enhance sales and customer service operations. Their platform enables businesses to manage inbound and outbound communications, automate tasks, improve agent performance, and deliver exceptional customer experiences. LeadDesk focuses on providing solutions that are easy to use, scalable, and integrate seamlessly with existing systems.
The Helsinki headquarters serves as the central hub for LeadDesk's global operations, housing key departments such as executive leadership, product development, sales, and marketing.
While specific architectural details are not widely publicized, the office likely reflects a modern and collaborative workspace, designed to foster creativity and innovation.
The work culture at LeadDesk headquarters is likely fast-paced, collaborative, and focused on innovation. Being based in Finland, the company probably embraces a culture of work-life balance and employee well-being.
The Helsinki location is significant as it reflects LeadDesk's roots in the Finnish tech scene and its commitment to building a world-class SaaS company from a European base.
LeadDesk supports sales, customer service, and technical support globally, with a strong focus on Europe. Their platform is designed to be scalable and adaptable to different languages and regulatory requirements.
Porkkalankatu 22
Helsinki
Uusimaa
Finland
Address: Invalidenstraße 116, 10115 Berlin, Germany
Serves as a regional hub for LeadDesk's operations in Germany, Austria, and Switzerland, catering to the specific needs of the German-speaking market.
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As of April 2025, LeadDesk' leadership includes:
LeadDesk has been backed by several prominent investors over the years, including:
There have been no major publicly announced executive changes at LeadDesk in the last 12 months. This indicates a period of stability within the leadership team.
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LeadDesk typically uses a standard email format for its employees, often incorporating the first name initial and last name.
[first_initial][last]@leaddesk.com
Format
jsmith@leaddesk.com
Example
70%
Success rate
Kauppalehti • 2023-04-06
LeadDesk bought Komentoketju....more
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