What Does Access Point Do?

Total employees117
HeadquartersDenver
Founded2018

Lacuna Health, a DispatchHealth company, provides 24/7 clinical support and patient engagement solutions to health systems, physician groups, and payers. Their services include registered nurse-led telephone triage, remote patient monitoring, post-discharge follow-up, chronic care management, and healthcare navigation. Lacuna Health aims to improve patient outcomes, enhance patient experience, and reduce healthcare costs by extending care beyond traditional clinical settings, acting as a seamless extension of their partners' care teams.

Where Is Access Point's Headquarters?

HQ Function

The Denver hub serves as the primary center for strategic planning, operational management, technology platform development, clinical oversight, and business development for Lacuna Health's 24/7 patient engagement and telehealth services.

Notable Features:

As part of DispatchHealth's Denver operations, the facility is a modern office space designed to support a high-tech, communication-intensive operation. It likely features advanced call center infrastructure, collaborative workspaces, and is situated within Denver's RiNo Art District, known for its innovative companies.

Work Culture:

The work culture at Lacuna Health is characterized by a fast-paced, patient-centric environment that emphasizes clinical excellence, empathy, and technological innovation. Being part of DispatchHealth, it likely fosters collaboration, continuous learning, and a mission-driven approach to transforming healthcare delivery.

HQ Significance:

The Denver headquarters is strategically important for coordinating Lacuna Health's national network of registered nurses and care coordinators, ensuring consistent high-quality service delivery, and driving innovation in its telehealth and patient engagement platform.

Values Reflected in HQ: The headquarters and operational setup likely reflect Lacuna Health's core values such as patient-first service, clinical integrity, innovation, efficiency, and collaborative teamwork.

Location:

Lacuna Health primarily focuses its operations and services within the United States, providing clinical support and patient engagement solutions to American healthcare providers and their patients. Its parent company, DispatchHealth, also operates mainly in the US. While the telehealth model has global applicability, Lacuna Health's current direct service delivery and functions are concentrated in the U.S. market.

Street Address:

3455 Ringsby Ct Suite 101

City:

Denver

State/Province:

Colorado

Country:

USA

Where Else Does Access Point Operate Around the World?

Nationwide (Remote Operations), USA

Address: Not Applicable (Distributed Workforce Model)

Ensures comprehensive coverage across all U.S. time zones, allowing for continuous patient support, access to a diverse talent pool of healthcare professionals, and scalability of services.

Buying Intent Signals for Access Point

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Access Point? Meet the Executive Team

As of April 2025, Access Point' leadership includes:

Brian Holman - President, Lacuna Health
Nancy K. Robert - Chief Product and Marketing Officer, Lacuna Health
Dr. Mark Prather - Co-Founder & CEO, DispatchHealth (Parent Company)
Phil Mitchell - Chief Operating Officer, DispatchHealth (Overseeing Lacuna Operations)

Who's Investing in Access Point?

Access Point has been backed by several prominent investors over the years, including:

Alta Partners
Echo Health Ventures
Humana
Optum Ventures
Questa Capital
Oak HC/FT
Adams Street Partners
Subtraction Capital

What Leadership Changes Has Access Point Seen Recently?

Hire0
Exits0

Specific executive hires or exits solely for distinct Lacuna Health titled roles in the last 12 months are not widely publicized. Leadership continuity is maintained under the DispatchHealth structure, with key personnel like Brian Holman (President, Lacuna Health) continuing in their roles. Major leadership changes affecting Lacuna Health would typically be part of broader DispatchHealth announcements.

What Technology (Tech Stack) Is Used byAccess Point?

Discover the tools Access Point uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Access Point Email Formats and Examples

Lacuna Health, as part of DispatchHealth, likely utilizes email formats consistent with its parent company or common professional structures. The most probable formats are [first].[last]@lacunahealth.com or [first_initial][last]@lacunahealth.com. Some communications may also use @dispatchhealth.com.

[first].[last]@lacunahealth.com

Format

jane.doe@lacunahealth.com

Example

75%

Success rate

What's the Latest News About Access Point?

lacunahealth.com BlogApril 18, 2024

Lacuna Health Outlines How Health Systems Can Optimize Patient Throughput with Centralized Triage

Lacuna Health published insights on how centralized, RN-led triage services can significantly improve patient flow, reduce emergency department congestion, and ensure patients are efficiently directed to the appropriate level of care, enhancing overall health system optimization....more

lacunahealth.com BlogFebruary 29, 2024

Lacuna Health Discusses The Evolving Role of RN Triage in Modern Healthcare

An article from Lacuna Health explores the dynamic role of registered nurse (RN) triage services in contemporary healthcare, highlighting adaptations to new challenges, integration of technology, and an expanding scope to support value-based care and improve patient access....more

PR NewswireMarch 2, 2023

DispatchHealth Raises $330M, Fueling Growth of In-Home Care Including Lacuna Health Services

DispatchHealth secured $330 million in a growth capital round to expand its in-home medical care model. This significant investment is also aimed at supporting the growth and further integration of Lacuna Health's virtual care and patient engagement services, which are integral to DispatchHealth's comprehensive healthcare offerings....more

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