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Lacuna Health, a DispatchHealth company, provides 24/7 clinical support and patient engagement solutions to health systems, physician groups, and payers. Their services include registered nurse-led telephone triage, remote patient monitoring, post-discharge follow-up, chronic care management, and healthcare navigation. Lacuna Health aims to improve patient outcomes, enhance patient experience, and reduce healthcare costs by extending care beyond traditional clinical settings, acting as a seamless extension of their partners' care teams.
The Denver hub serves as the primary center for strategic planning, operational management, technology platform development, clinical oversight, and business development for Lacuna Health's 24/7 patient engagement and telehealth services.
As part of DispatchHealth's Denver operations, the facility is a modern office space designed to support a high-tech, communication-intensive operation. It likely features advanced call center infrastructure, collaborative workspaces, and is situated within Denver's RiNo Art District, known for its innovative companies.
The work culture at Lacuna Health is characterized by a fast-paced, patient-centric environment that emphasizes clinical excellence, empathy, and technological innovation. Being part of DispatchHealth, it likely fosters collaboration, continuous learning, and a mission-driven approach to transforming healthcare delivery.
The Denver headquarters is strategically important for coordinating Lacuna Health's national network of registered nurses and care coordinators, ensuring consistent high-quality service delivery, and driving innovation in its telehealth and patient engagement platform.
Lacuna Health primarily focuses its operations and services within the United States, providing clinical support and patient engagement solutions to American healthcare providers and their patients. Its parent company, DispatchHealth, also operates mainly in the US. While the telehealth model has global applicability, Lacuna Health's current direct service delivery and functions are concentrated in the U.S. market.
3455 Ringsby Ct Suite 101
Denver
Colorado
USA
Address: Not Applicable (Distributed Workforce Model)
Ensures comprehensive coverage across all U.S. time zones, allowing for continuous patient support, access to a diverse talent pool of healthcare professionals, and scalability of services.
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As of April 2025, Access Point' leadership includes:
Access Point has been backed by several prominent investors over the years, including:
Specific executive hires or exits solely for distinct Lacuna Health titled roles in the last 12 months are not widely publicized. Leadership continuity is maintained under the DispatchHealth structure, with key personnel like Brian Holman (President, Lacuna Health) continuing in their roles. Major leadership changes affecting Lacuna Health would typically be part of broader DispatchHealth announcements.
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Lacuna Health, as part of DispatchHealth, likely utilizes email formats consistent with its parent company or common professional structures. The most probable formats are [first].[last]@lacunahealth.com or [first_initial][last]@lacunahealth.com. Some communications may also use @dispatchhealth.com.
[first].[last]@lacunahealth.com
Format
jane.doe@lacunahealth.com
Example
75%
Success rate
lacunahealth.com Blog • April 18, 2024
Lacuna Health published insights on how centralized, RN-led triage services can significantly improve patient flow, reduce emergency department congestion, and ensure patients are efficiently directed to the appropriate level of care, enhancing overall health system optimization....more
lacunahealth.com Blog • February 29, 2024
An article from Lacuna Health explores the dynamic role of registered nurse (RN) triage services in contemporary healthcare, highlighting adaptations to new challenges, integration of technology, and an expanding scope to support value-based care and improve patient access....more
PR Newswire • March 2, 2023
DispatchHealth secured $330 million in a growth capital round to expand its in-home medical care model. This significant investment is also aimed at supporting the growth and further integration of Lacuna Health's virtual care and patient engagement services, which are integral to DispatchHealth's comprehensive healthcare offerings....more
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