LabTech Software
LabTech Software's Overview
LabTech Software, originally launched in 2004, was a pioneering remote monitoring and management (RMM) platform designed to empower IT service providers with tools to efficiently manage and automate client IT infrastructures. In 2010, ConnectWise acquired LabTech Software, which was subsequently rebranded and enhanced to become ConnectWise Automate. As a core component of the ConnectWise Asio platform, ConnectWise Automate continues to provide robust automation, proactive monitoring, and comprehensive IT management solutions, serving thousands of Technology Solution Providers (TSPs) globally by improving operational efficiency and service delivery.
Where is LabTech Software's Headquarters?
HQ Function
The Tampa headquarters serves as the central hub for ConnectWise's global operations, including executive leadership, software engineering, product development for solutions like Automate, global sales, marketing, and customer support.
Notable Features:
A modern office campus designed to foster collaboration and innovation, often hosting partner events, training sessions, and industry gatherings like IT Nation. Equipped with state-of-the-art facilities for its workforce.
Work Culture:
ConnectWise promotes a dynamic, innovative, and partner-focused work culture. Emphasis is placed on teamwork, continuous learning, and empowering employees to contribute to the success of TSPs. The company often highlights its commitment to the IT community.
HQ Significance:
This location is strategically important for ConnectWise's operations in North America and its global market leadership, serving as the nerve center for innovation and partner engagement for its entire suite of solutions.
Values Reflected in HQ: The headquarters likely reflects ConnectWise's core values such as innovation, partner success (often referred to as 'One ConnectWise'), community engagement, and a commitment to providing leading-edge technology solutions.
Location:
ConnectWise, through its comprehensive Asio platform which includes ConnectWise Automate (formerly LabTech), maintains a significant global presence. It supports Technology Solution Providers (TSPs) across North America, Europe, Asia-Pacific, and other regions with dedicated sales, support, and partner management teams. Software development, customer service, and operational functions are distributed across international offices to ensure comprehensive worldwide coverage, localized assistance, and continuous innovation for its global partner base.
Street Address:
4110 George Road, Suite 200
City:
Tampa
State/Province:
Florida
Country:
USA
LabTech Software's Global Presence
London, United Kingdom
Address: Alpha House, 100 Borough High St, London SE1 1LB, United Kingdom
Facilitates engagement with TSPs across the EMEA region, providing localized support and driving market expansion for ConnectWise's platform.
Macquarie Park, NSW, Australia
Address: Suite 1.02, Level 1, 2 Banfield Road, Macquarie Park NSW 2113, Australia
Supports the growth of ConnectWise partners in the APAC region, offering tailored solutions and local expertise to meet market demands.
Mumbai, India
Address: WeWork Enam Sambhav, C-20, G Block, Bandra Kurla Complex, Mumbai 400051, India
Leverages local tech talent to enhance ConnectWise's global product development capabilities and provide round-the-clock support operations.
Buying Intent Signals for LabTech Software
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of LabTech Software
As of April 2025, LabTech Software' leadership includes:
Investors of LabTech Software
LabTech Software has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
ConnectWise has made key executive appointments over the past year to strengthen its leadership in finance and cybersecurity, aligning with its strategic growth initiatives and commitment to serving the TSP market. These hires underscore ConnectWise's focus on financial stewardship and expanding its robust cybersecurity offerings.
New Appointments:
Technology (Tech Stack) used by LabTech Software
Discover the tools LabTech Software uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
LabTech Software Email Formats and Examples
ConnectWise typically uses a standard email format for its employees, most commonly combining the first initial with the last name. While variations might exist, this is the predominant structure for professional communication.
[first_initial][last]@connectwise.com (e.g., jdoe@connectwise.com)
Format
jmagee@connectwise.com
Example
90%
Success rate
News and media
ConnectWise Newsroom • February 27, 2024
ConnectWise Appoints Ameer Karim as EVP and GM of Cybersecurity
ConnectWise announced the appointment of Ameer Karim as Executive Vice President and General Manager of Cybersecurity. Karim will lead the company's cybersecurity business unit, focusing on strategy, product development, and growth for ConnectWise's cybersecurity solutions....more
ConnectWise Newsroom • November 8, 2023
ConnectWise Unveils the TSP Industry’s Only True Platform: The ConnectWise Asio™ Platform
At IT Nation Connect 2023, ConnectWise announced significant advancements with its Asio™ Platform, emphasizing a unified experience for TSPs. Updates included enhanced AI capabilities, new security features, and deeper integrations across its product suite, including ConnectWise RMM (of which Automate is a key part)....more
ConnectWise Newsroom • May 9, 2023
ConnectWise Announces Rik Thorbecke as Chief Financial Officer
ConnectWise appointed Rik Thorbecke as its new Chief Financial Officer. Thorbecke brings extensive experience in financial leadership within technology companies and will oversee ConnectWise's global finance operations, supporting the company's continued growth and strategic initiatives....more
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